Contribute to the City of Hamilton, one of Canada’s largest cities - home to a diverse and strong economy, an active and inclusive community, a robust cultural and dining scene, hundreds of kilometers of hiking trails and natural beauty just minutes from the downtown core, and so much more. Join our diverse team of talented and ambitious staff who embody our values of sensational service, courageous change, steadfast integrity, collective ownership and being engaged empowered employees. Help us achieve our vision of being the best place to raise a child and age successfully. #BeTheReason

• Job ID #30711: Golf Shop Attendant (KING’S FOREST & CHEDOKE GOLF COURSES)
• Union: Non-Union
• Job Description ID #: 4056
• Close date: Interested applicants please submit your application online at www.hamilton.ca/city-council/jobs-city by 4:00 p.m. on August 27th, 2025.
• Duration: Approximately 8 Months (These are seasonal positions for the duration of the golf season)
• Internal applicants should apply with your work e-mail address. External applicants are considered only after the internal posting process has been completed. Only applicants chosen for an interview will be contacted.

QUALIFICATIONS

1. Previous golf experience related to duties listed above.
2. Demonstrated experience assisting with golf programs.
3. Good interpersonal and communication skills.
   4.High degree of customer service skills and self-motivation.
4. Demonstrated ability to deal with customer requests for service and respond promptly to customer needs.
5. Must be a results-oriented individual with a commitment to customer service and team-building.
6. Experience in the use of computers. Working knowledge of Word, Excel, retail point of sale software and database software at a basic level.
   8.Demonstrated ability in cash handling and reconciliation.
7. Demonstrated ability to maintain files and records.
8. Must possess and maintain a valid Class “G” Driver’s Licence.
9. Membership with the Canadian Professional Golfer’s Association would be considered an asset.
10. High Five Training would be an asset.
11. First Aid Certification would be an asset.
    HOURS: 0 - 24 per week
    NOTE 1: As a condition of employment, the successful applicant(s) will be required to obtain, satisfactory to the City of Hamilton, a Criminal Record & Judicial Matters (CRJM) Check, at their own expense, prior to beginning work in this position.
    NOTE 2: These positions are required to work various shifts including early morning, late evening, weekday and weekend shifts. Applicants must be available for all of these shifts.

SUMMARY OF DUTIES

Reporting to the Supervisor, Golf Operations, responsible for delivering outstanding customer service and handling the day to day co-ordination of golf course patrons and retail sales of golf related products. Ability to maintain and control detailed golf related records as necessary.

GENERAL DUTIES

Golf Shop sales.
Promotion of the Golf Club.
Golf Shop cleanliness.
Conduct yourself at all times in a professional, business like manner.
Enthusiastically promote golf wherever possible.
Understand and carry out the Golf Shop and City of Hamilton’s policies and procedures and the rules and regulations governing the use of the club.
Administer the Golf Shop counter area and the running of the first tee in a responsible manner.
Perform other duties as assigned which are directly related to the responsibilities of the position.
Work in accordance with the provisions of applicable Health and Safety legislation and all City of Hamilton corporate and departmental policies and procedures related to Occupational Health and Safety.

DETAILED RESPONSIBILITIES

Responsible and accountable for inventory and product in the golf shop.

OTHER DUTIES

• Make golfers welcome and help them enjoy themselves while at the golf course.
• Develop and participate in product knowledge seminars.
• Assist in monthly inventory counts.