Job template - AVEC at Talent International

Melbourne, Victoria, Australia -

Full Time

Start Date

Immediate

Expiry Date

26 Jan, 26

Salary

0.0

Posted On

28 Oct, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Service Delivery Leadership, SLA Management, KPI Management, Portfolio Management, Profit Management, People Leadership, Client Engagement, Stakeholder Management, Consulting, Governance, Reporting, Continuous Improvement, Compliance, Risk Management, Business Analysis, Project Management, Testing

Industry

Staffing and Recruiting

Description

Company Description Join Avec Global – Where Your Expertise Takes Centre Stage At Avec Global, we've cracked the code that big consultancies can't: delivering enterprise-scale solutions at startup speed. While others are trapped in consulting red tape, we've grown from zero to $50M in four years by actually shipping what we build. Join a team where your expertise isn't buried in bureaucracy – it's unleashed on ASX-listed projects that move as fast as you think, backed by billion-dollar stability and the kind of agility that turns bold ideas into client wins. Your superpower deserves a consultancy that can keep up. What Makes Us Different: Blended Delivery Model: We don't just advise – we deliver. With advisory and implementation under one roof, you'll see your strategies come to life. Innovation at Our Core: As experts in Automation, Data, and AI, you'll be at the forefront of IT transformation, working with the latest tech that actually makes it to production. Boutique Scale, Enterprise Reach: We're big enough for serious projects, yet small enough to know your name. You won't get lost in the machine or stuck in endless approval chains. Risk Appetite: We take on challenges that bigger consultancies won't touch. Your boldest ideas have a home here. Job Description Own the end-to-end service delivery of Project Services (Testing, Business Analysis, and Project Management) for a key financial-services client. Drive portfolio outcomes, profitability, and client satisfaction by setting clear service standards, meeting SLAs/KPIs, and leading high-performing teams. Act as a trusted consulting partner who can influence executives, craft compelling recommendations, and relentlessly improve delivery. Key Responsibilities • Service delivery leadership: Direct day-to-day delivery for Testing, BA, and PM teams; ensure scope, time, cost, quality, risk, and issues are actively managed across the portfolio. • SLA & KPI management: Establish, monitor, and continuously improve service performance; run regular health checks and produce clear reporting at engagement, service, and portfolio levels. • Portfolio management: Assist in the planning, prioritise, and sequence initiatives; balance demand vs. capacity; ensure benefits realization and alignment to client strategy. • Profit & commercial outcomes: Manage forecasts, margins, and workforce plans; drive a sustainable, profitable account while maintaining client value. • People leadership: Lead large, multidisciplinary teams (including leads, business analysts, and test analysts); set goals, coach performance, and foster a collaborative, high-performing culture. • Client engagement & stakeholder management: Build excellent relationships across business and technology; influence senior and executive stakeholders; act as the “voice of the client” internally. • Consulting & advisory: Assess work requests, shape solutions, and provide pragmatic recommendations; prepare and deliver proposals, options papers, and portfolio-level packs. • Governance & reporting: Run cadence for status, risk, and financials; prepare executive-ready written and oral presentations and present to leadership forums. • Continuous improvement & innovation: Identify delivery/process improvements and new ways of working, tools, and automation to uplift outcomes. • Compliance & ways of working: Ensure 100% adherence to client and company policies, standards, and training requirements. Key Deliverables • Portfolio and service health dashboards, SLA/KPI packs, and executive reports. • Quarterly forecasts, capacity plans, and profitability reports. • Approved resource plans and on-boarding outcomes for all initiatives. • High-quality proposals, recommendations, and decision papers. • Continually able to articulate the value proposition to the client at any given time. Qualifications Qualifications & Experience • Bachelor’s degree in Information Technology, Business/Commerce, or related discipline (post-graduate or agile certifications desirable). • Extensive experience in a consulting environment leading service delivery or professional services for enterprise clients. • Proven track record managing large, multi-disciplinary delivery teams preferably across Testing, BA, and PM, preferably within managed/outsourced services. • Demonstrated success running portfolio management processes and steering committees. • Strong commercial acumen with responsibility for account profitability, forecasting, and workforce planning. • Financial services domain experience (investment management/banking strongly preferred). • Expert-level written and verbal communications, including design, development and delivery of executive-ready presentations. Additional Information Join Avec Global, where we blend delivery with proficiency, and your success is our success. Be part of a team that delivers IT projects with simple, smart, focused delivery. We are Avec Global!

Responsibilities

Own the end-to-end service delivery of Project Services for a key financial-services client. Drive portfolio outcomes, profitability, and client satisfaction by leading high-performing teams and managing service standards.