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Journey Experience Consultant at Thaïs
Manchester, England, United Kingdom -
Full Time

Start Date

Immediate

Expiry Date

19 Mar, 26

Salary

0.0

Posted On

19 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Communication, Customer Service, Problem Solving, Attention To Detail, Multitasking, Organization, Positive Attitude, Learning

Industry

Description
Overview We are looking for a detail-oriented, people-focused Journey Experience Consultant to help clients design memorable getaways and seamless travel experiences. This role is ideal for someone who enjoys planning, problem-solving, and creating elevated vacation moments for families, couples, and groups. Key Responsibilities Consult with clients to understand their travel goals, preferences, and budgets Research destinations, resorts, cruises, and experiences that align with client needs Build customized itineraries with clear options and recommendations Manage bookings, confirmations, and updates with accuracy Provide high-touch support before, during, and after travel Stay updated on travel trends, supplier offerings, and destination requirements Maintain organized client records and workflows Collaborate with the team to improve guest experience and destination expertise Requirements Strong communication and customer service skills Comfortable using basic computer programs, email, and online booking platforms Ability to multitask and stay organized Positive attitude and willingness to learn Problem-solving mindset and attention to detail Reliable internet and a quiet workspace Benefits Work from anywhere with flexible scheduling Access to industry training and professional development Opportunity to specialize in high-value destinations and luxury experiences Growth potential through advanced certifications and supplier partnerships
Responsibilities
The Journey Experience Consultant will consult with clients to understand their travel goals and preferences, and build customized itineraries. They will also manage bookings and provide high-touch support throughout the travel experience.