*CONTINGENT UPON CONTRACT AWARD*

SOSi is seeking a highly qualified Journeyman Help Desk Network Specialist to support our government customer requirements in the Europe & Africa Area of Responsibility (AOR).

MINIMUM REQUIREMENTS

• Bachelor’s degree with 3+ years of experience or AA with 5+ years of experience, or high school with 6+ years of relevant experience.
• Required DCWF 411 Certifications: Security + or Network + or A+
• An active in scope Secret security clearance.
• Proficiency in Microsoft Office suite including Word, PowerPoint, Excel, and SharePoint for document management and various administrative tasks.
• Demonstrated ability to effectively communicate with internal and external stakeholders.
• Proven support experience, assisting contractor management with various tasks and projects.
• Demonstrated history of discretion, independent judgment, and self-direction.

• Provide Help Desk support to respond to or resolve network systems, such as local area network (LAN), wide area network (WAN), and Internet systems or a segment of a network system.
• Perform network maintenance to ensure networks operate correctly with minimal interruption.
• Must uphold the highest standards of technical support, adhering to Help Desk procedures and policies, and contributing to operational efficiency.