Journeyman SDN Field Service Representatives at SMX
Camp Lejeune, North Carolina, USA -
Full Time


Start Date

Immediate

Expiry Date

11 Aug, 25

Salary

65100.0

Posted On

19 Jul, 25

Experience

1 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Integration, Switches, Technical Documentation, Network Design, Certificate Management, Lte, C4Isr Systems, Coordination Skills

Industry

Information Technology/IT

Description

SMX is seeking SDN Field Service Representatives (FSR) Systems Integrators Level I-III to support the sustainment, integration, and enhancement of USSOCOM Satellite Deployable Node (SDN) Family of Systems (FoS). The candidate will work hands-on with tactical communications systems across CONUS (with possible limited OCONUS) locations, providing life cycle sustainment, training, and on-site technical support. This role also involves systems integration responsibilities, including testing, vendor coordination, and C4ISR capability development in support of DoD tactical operations.

REQUIRED QUALIFICATIONS:

  • DoD TS/SCI security clearance
  • 5+ years of experience in tactical systems support, systems integration, or similar DoD technical field roles
  • Strong knowledge of tactical network design, Linux/server administration, and C4ISR systems
  • Familiarity with SOF mission requirements and operational TTPs
  • Demonstrated ability to troubleshoot and configure secure communication networks and devices
  • Excellent communication, technical documentation, and stakeholder coordination skills

LEVEL I REQUIREMENTS:

  • High School Diploma
  • Total of 9+ years of relevant experience
  • 4+ years in Army Signal Corps supporting SOCOM Organizations
  • Less than 1 year as an SDN Systems Integrator

LEVEL II REQUIREMENTS:

  • A.A., General Studies
  • Total of 14 years of relevant experience
  • 8+ years in Army Signal Corps Communications supporting SOCOM organizations
  • 2+ years supporting SDN as a systems integrator

LEVEL III REQUIREMENTS:

  • Degree in Business Administration OR B.S Information Systems Security
  • 18+ years in Army Signal Corps Communications Support
  • 8+ years Active Duty supporting SOCOM organizations with communications support
  • 3+ years supporting SDN as a systems integrator

PREFERRED QUALIFICATIONS:

  • Experience with tactical routers, switches, SATCOM systems, LTE/cellular tech, and secure certificate management
  • Familiarity with government property handling (GFP/CAP), acquisition processes, and fielding integration
    Application Deadline: August 11, 2025
Responsibilities
  • Provide 24/7/365 Tier I–III technical support to units operating SDN equipment via phone, email, or on-site support
  • Conduct full operational system checks, pull network services, and validate USSOCOM/SIE connectivity
  • Inventory, track, and maintain program equipment using COLTS, DPAS, and DA Form 2062
  • Conduct sustainment and OJT training; managing event documentation, reports, and training material needs
  • Coordinate equipment shipment, RMA processing, and logistics support for maintenance events
  • Ensure all maintenance actions, inventories, and field events are logged, closed, and reported accurately
  • Integrate new hardware/software into existing tactical network architectures, supporting RDT&E and demonstrations
  • Configure and support tactical communications equipment, including MANET radios (e.g., PRC-148C, PRC-163C, MPU-5)
  • Support TAK (ATAK/WinTAK/CIVTAK) ecosystem implementation and training, including TAK Server deployment
  • Conduct equipment evaluations and identify capability gaps; assist with acquisition support and vendor coordination
  • Train end-users and embedded personnel on new systems and technologies, ensuring operational readiness
  • Support integration across commercial and tactical networks, satellite, LTE, and router/switch environments
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