Hickman Automotive Group is looking for an Journeyperson/Apprentice Technician to join our team at Hickman Truck Centre in St. John’s. If you are an energetic and motivated individual with a positive attitude, a dedication to providing exceptional customer service and a desire to succeed, we would love to have you.

QUALIFICATIONS

• Registered 1st-4rd Year Apprentice or Journey Technician.
• General knowledge of automotive systems and repair techniques.
• Must be able to follow strategy-based diagnostics.
• Must thrive on attention to detail.
• Must be able to clearly document work performed, referring to special policies and document IDs to explain why methods of repairs were used.
• Knowledge of warranty guidelines and ability to relate warranty guidelines to warranty repair orders.
• Is a good communicator, immediately telling the Service Consultant and Shop Foreman if something is found in during the visual inspection.
• Willingness and ability to maintain current product and technical knowledge.
• Good Computer Skills.
• Knowledge of approved and established procedures for conducting visual inspections, oil changes and tire rotations.
• Knowledge of and ability to comply with the quality control & inspection requirements of the Service Dept.
• Must be well-organized and systematic.
• Ability to identify vehicle problems during the visual inspection other than those on the work order or those described by the customer.
• Ability to estimate time of service or repair job for purposes of efficient scheduling.
• Must possess a valid NL Driver’s License, has maintained a clean drivers abstract and able to drive a standard.
• Must own his/her own tools.

ABOUT US

What does it mean to work at Hickman Automotive Group? Well, we are a 4th generation family-owned and operated business that has been leading the province’s automotive industry for 110 years. We believe that Family Drives Everything in our company, so our 400+ employees are all valued and treated like family. Our goal is to go above and beyond to exceed the expectations of our customers and employees! We value honesty, diversity, interpersonal growth, supporting our community, and unconditional dedication to excellence.

• The most up-to-date person in the dealership with regard to the technical aspects of vehicles.
• Is responsible for conducting routine service on vehicles and for diagnosing and completing repairs on customer vehicles.
• Works closely with the Parts Department and with the Service Consultant.
• Uses the computer to determine how long a given repair or service will take and keeps the Service Consultant or Manager abreast of repair progress so that additional work may be scheduled.
• Communicates immediately telling the Service Consultant and Parts Department if a part needs to be ordered and asking for clarification if a work order is not clear or seems incorrect.
• Is capable of correctly performing complicated repair sequences according to established procedures.
• Knows the shop area and the availability of special tools that might be needed.
• Is detail-oriented & writes on the work order the repairs completed, the parts required, & the labor to be charged.
• Documents any other vehicle problems that were noted during servicing.
• Should be capable of working independently, managing his or her time and work flow.
• Identify other opportunities for work.