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JPLT N1 / Native Japanese Associate Customer Support - Z at Two95 International SDN BHD
Cyberjaya, Selangor, Malaysia -
Full Time

Start Date

Immediate

Expiry Date

01 Jun, 26

Salary

9000.0

Posted On

03 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Yes

Skills

Native Japanese, JPLT N1, Customer Support, Online Channels Assistance, Issue Resolution, Guidance Provision, Typing Test

Industry

technology;Information and Media

Description
🇯🇵 Native Japanese / JPLT N1 Speakers Needed! Role: Associate Customer Support (Permanent) Support Japanese users on a leading online shopping platform — guide, solve, and make their shopping experience seamless. 📍 Cyberjaya, Malaysia ✈️ Relocation Support Provided Your Day-to-Day Assist customers via online channels, resolve order & platform issues, provide clear guidance, ensure smooth user journeys. Shift Schedule (Rotational) 8AM – 5PM 9AM – 6PM 1PM – 10PM 3PM – 12AM 💡 Afternoon shift allowance included Salary & Package - MYR 8,000 – 9,000 Basic - MYR 500 Transport Allowance - Medical Coverage Included: IP (≤ USD80K) • OP (≤ USD250) - Optical • Dental - Annual Leave • Medical Leave Visa & Relocation — Covered - Employment Visa Sponsorship - One-way Flight Ticket - 1-Week Hotel Stay (Reimbursed) Visa process ~2 months after selection Hiring Steps 3 Online Assessments: JP LAT • CS Logical • Typing Test Native Japanese or JPLT N1 Permanent roles. Medical benefits for self and family members, allowances, relocation support and reimbursements
Responsibilities
The role involves assisting Japanese customers via online channels to ensure a seamless shopping experience on a leading online platform. This includes resolving order and platform issues and providing clear guidance to users.