VISCOFAN CANADA

The Company: Viscofan Canada is part of the International Viscofan Group which is the world leader in casings for meat products with distribution in more than 100 countries around the world. Casings are an essential ingredient for the food sector when producing sausages, frozen meat and other foods.
The Position: We’re looking for someone to fill a full time salaried role with extended health care benefits. The applicant should possess strong customer service and analytical skills and come equipped with an owner’s mindset. Our customers are at the heart of our business therefore the ability to build strong relationships is essential for this role.

REQUIREMENTS:

• Ability to work in a fast-paced environment
• Minimum of 1 year of SAP experience
• Hard working and driven individual able to work with minimal supervision
• Strong communication skills verbal and written (French and English)
• Ability to work with large volumes of data and customers under pressure
• Intermediate MS Office Skills
• Positive & Professional Attitude with a strong ability to work within a team
• 2 years customer service experience in B2B
• Organizational / Analytical skills
• Taking initiative to bring about positive results/Ownership
• The candidate must be a resident of Quebec.

• Create and maintain strong Customer Relationships
• Processing Customer, Sales and Purchase Orders
• Analyzing Customer Data
• Assisting customers with questions, inquiries, complaints or any special requests via phone or email
• Manage customer inventory reports
• Reviewing customer’s stock intake and stock replenishment
• Reconcile purchase orders against supplier list
• Support Sales Technicians requests