OVERVIEW

We are seeking a highly organized, tech-savvy, and service-oriented individual to support a statewide initiative to modernize jail data collection. This position blends business analysis and IT coordination—ideal for someone who enjoys both project-based work and solving everyday technology challenges in a small but impactful government agency.

REQUIRED EXPERIENCE & SKILLS

• 1–3 years of experience in business analysis, project management, or IT support.
• Strong communication, organization, and documentation skills.
• Comfortable leading interviews, taking notes, and working independently.
• Proficient in Microsoft Office (Word, Excel, Outlook, Teams) and able to learn new systems quickly.
• Ability to pass a criminal history check and drug screening.
• Willingness to travel within Tennessee.

PREFERRED SKILLS

• Basic understanding of MySQL databases (novice level).
• Project management experience (novice to intermediate).
• Experience with ServiceNow, SharePoint, or similar tools.
  Job Types: Full-time, Contract
  Pay: $27.14 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Vision insurance

Education:

• Bachelor’s (Required)

Experience:

• Business analysis: 3 years (Required)
• IT project management: 3 years (Required)
• IT support: 3 years (Required)
• IT: 3 years (Required)
• MySQL: 3 years (Required)

Ability to Commute:

• Nashville, TN (Required)

Work Location: In perso

• Conduct interviews with stakeholders from 123 county jails, workhouses, lockups, and multiple state agencies to identify needs, pain points, and requirements.
• Document needs, risks, and recommendations for a cloud-based clearinghouse.
• Support steering committee facilitation and maintain project timelines.
• Assist with vendor research and prepare technology feasibility summaries.
• Draft reports and summaries for leadership review.