Jr Customer Analyst at Fortis

Plano, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

17 Mar, 26

Salary

0.0

Posted On

17 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Sales, Communication, Organization, Prospecting, Lead Qualification, Relationship Building, Education, Negotiation, Goal Orientation, Assertiveness, Positive Attitude, Timeliness, Responsibility, Problem Solving, Team Collaboration

Industry

Financial Services

Description

Description Overview: At Fortis, we lead the way in next generation payment technologies and solutions. We transform payments into a competitive advantage for our clients and partners, enabling businesses to reach uncharted growth and scale. As the solution of choice for the future of payments, Fortis moves payments closer to invisible with a proprietary platform that supports and strengthens the payments capabilities of merchants and software partners. We are a collaborative team of innovators, problem solvers, and builders, committed to the growth of our clients, partners, and team members. Through award winning software integrations, robust data, and industry vertical and commerce expertise, we deliver the ultimate frictionless commerce experiences. We are in hyper growth mode and seeking talented, innovative, and collaborative problem solvers to help us build and scale the future of payments. Grow your career with us and be on the cutting edge of the rapidly expanding FinTech payments space. Jr. Customer Analysts are responsible for contacting business owners regarding our payment processing solutions and signing new accounts. The ideal candidate will have the ability to prospect, identify, and qualify leads while working in a fast-paced environment. They will have excellent communication and organizational skills. ESSENTIAL DUTIES Develop a list of prospects from resource materials or company records Enter sales lead information into CRM for appointments, proposals, and follow ups Introduce Fortis Business Services to potential clients Build and cultivate prospect relationships by initiating communications and conducting follow-up communications Educate merchants and business owners on the payment processing industry Quote rates, fees, and prices about our services to prospective clients Close sales of our payment processing service Maintain a positive attitude towards colleagues and management Be responsible, timely, and organized Requirements QUALIFICATIONS Incentive-driven and sales motivated Previous experience with customer service, sales, or other related fields Ability to build rapport with clients Excellent written and verbal communication skills Positive demeanor and professional dress Be strong and assertive with the ability to overcome objections Goal-oriented

Responsibilities

Jr. Customer Analysts are responsible for contacting business owners regarding payment processing solutions and signing new accounts. They will develop a list of prospects, enter sales lead information into CRM, and educate merchants on the payment processing industry.