WHAT WE DO

At revel8, we redefine cybersecurity training with hyper-realistic simulations that reflect today’s evolving attack landscape. Our innovative platform combines AI-driven multi-channel attacks with gamified, real-time learning to build resilience where it matters most: the people.
We’re looking for a (Junior) Customer Success professional to join our early CS team and help our clients get the most out of our platform. You’ll own client relationships, drive onboarding and adoption, and act as a technical point of contact, ensuring our customers achieve real impact with our solutions.
Join revel8 on the mission to create 10 million human firewalls!

ABOUT US

We are an equal-opportunity employer and value diversity. We consider all applications equally regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity. We strongly encourage individuals from groups traditionally underrepresented in tech to apply, and we can help with immigration

• Build Relationships: Develop, maintain, and own strong relationships with a portfolio of 20-40 clients, primarily in the DACH region.
• Drive Success: Lead the onboarding process for new clients and champion long-term product adoption.
• Grow Your Expertise: Become a go-to technical expert on the revel8 platform, leveraging your deep understanding of its capabilities and best practices to guide our customers.
• Empower Customers: Advise customers on how to leverage our platform to achieve their security goals and drive meaningful results.
• Identify Opportunities: Monitor customer usage and engagement to find opportunities for improvement, upselling, or expansion.
• Shape Our Strategy: Collaborate with the CS team to develop and refine a scalable Customer Success playbook.