WHAT YOU NEED TO BE SUCCESSFUL:

• 1-2 years of professional working experience (can include a professional internship).
• Ability to manage multiple priorities in a fast-paced environment.
• Ability to exercise strong attention to detail, as well as problem-solving and organizational skills.
• Strong analytical skills and ability to work with a team throughout the system development life cycle.
• Ability to produce consistent, insightful, high-quality work against tight deadlines.
• Ability to communicate insight and recommendations in oral presentations or written documents.
• Self-directed; ability to work on tasks requiring analysis, writing, and planning activities with limited guidance or oversight.
• Ability to work collaboratively as a member of a team, contributing positively to team operations and working relationships.
• Proficiency in the Microsoft Office suite.
• Experience working with federal government projects is preferred.

ABOUT THE ROLE:

As a company founded by service-disabled Veterans, we at DFC are driven by a duty to serve our clients, our employees, and our community. We are committed to helping organizations achieve their goals by cultivating a team of talented professionals that delivers exceptional service, creative insights, and high-quality results.
DFC is seeking a Junior Health Policy and Operations Analyst to join an operations support contract in the federal healthcare consulting industry. The team is seeking a driven, inquisitive individual with excellent critical thinking skills and high attention to detail who has a desire to learn complex federal healthcare and tax policy as well as technical operations, enjoys working in a fast-paced and regularly changing environment, and can effectively manage competing priorities. This is an excellent opportunity for someone who is seeking to begin or grow their consulting career.

WHAT THE ROLE REQUIRES:

• Work on a project team to support the implementation of complex federal health policy and functional design improvements (note: this role does not include policy analysis or writing).
• Review federal policy, standards, and legislation to understand requirements for coverage and financial assistance on the Marketplace.
• Translate complex concepts and policy into plain-language technical assistance and business operation documentation for internal and external stakeholders.
• Conduct end-user testing of the websites used for consumer enrollment and eligibility determinations, including test case scenario development.
• Create agendas and timelines and take detailed meeting notes that document action items.
• Support continuous process improvement efforts across the program to enhance efficiency.
• Engage and communicate with external stakeholders both verbally and in writing.
• Draft briefings, reports, and other deliverables.
• Conduct quality assurance activities.