BETTER MOBILITY FOR LIFE

Savaria is a global leader in accessibility and patient care products, designing and building wheelchair lifts, stairlifts, elevators for home and commercial applications, medical beds, therapeutic surfaces, ceiling track lifts and patient slings. Savaria employs 2,450 valued associates globally and has 11+ manufacturing facilities to reach markets in North America, Europe, Australia, and Asia.
Garaventa Lift has a long-standing reputation as a world-class manufacturer specializing in LU/LA elevators, home elevators, and platform wheelchair lifts. Our passion is in creating an accessible world by developing and distributing products which promote barrier free access for all! Check out what we do at www.garaventalift.com! The roots of the company date back to 1928, when Garaventa pioneers built their first cable car in the Swiss alps and founded the company. Today, Garaventa Lift has grown into a global market leader thanks to innovative design, product functionality, and overall quality and safety. Our lifts are installed and maintained in over 100,000 private homes and public facilities such as office buildings, churches and places of worship, universities and train stations.

POSITION SUMMARY

We are seeking a Jr. Help Desk Admin (100% ON-SITE) to join our team! The Help Desk will coordinate and solve tickets generated by internal end users. Attention to detail is a must! Working within customer centric mindset will be key in this role. This is an entry-level role that will require the basic knowledge and understanding of widely used hardware and software in today’s workplace

MINDSET, SKILLS & EDUCATION

This is an excellent opportunity for an ambitious, career-oriented individual desirous of being part of a large, evolving, and successful global organization with the ability to impact future success. Join us in Creating an Accessible World

• Manage incidents and utilize a helpdesk ticketing system for managing records issues received from internal users.
• Troubleshoot end-user issues occurring including computer, phone, and mobile phone issues.
• Install, modify, and repair computer hardware and software including peripherals.
• Provide reporting to the Network Administrator on LAN/WAN issues.
• Diagnose, recommend, and execute hardware repairs as directed.
• Other duties delegated by management.