STATUS: EXEMPT

Atlas Technica’s mission is to shoulder IT management, user support, and cybersecurity for our clients, who are hedge funds and other investment firms. Founded in 2016, we have grown 100% year over year through our uncompromising focus on service.
We value ownership, execution, growth, intelligence, and camaraderie. We are looking for people who share our Core Values (https://atlastechnica.com/core-values), thrive, and contribute to this environment while putting the customer first. At Atlas Technica, we offer a competitive salary, comprehensive benefits, and great perks to our global Team. We strive to maintain a professional yet friendly environment while promoting professional and career development for our Team Members. Join Atlas Technica now!
The Junior Project Engineer role, at Atlas Technica, is a detail-oriented, highly visible, client-facing role focusing on onboarding new clients and is expected to deliver technical projects, respond to inbound customer queries as well as provide outbound customer advisories for technical onboarding in a rapidly growing fast-paced environment.

REQUIREMENTS:

• 1-3 years of IT Experience (Desktop Support, Systems Engineering, Systems Administration).
• 1-3 years of end-user support/desktop support: Microsoft Windows, Microsoft Office, desktop and mobile device troubleshooting, deployment of home networks
• 1-2 years of implementation and support of cloud products: Microsoft 365, Box, Dropbox, SharePoint / OneDrive, Azure, Intune, Conditional Access.
• Knowledge of Microsoft Windows Server Platforms as well as Azure Active Directory, Active Directory, Group Policy, and email flow troubleshooting.
• Knowledge of Microsoft 365 and Azure licensing.
• Knowledge of networking: LAN / DMZ / WAN, DHCP, DNS, Routing Protocols, Switching, and Firewalls.
• Ability to proactively work cross-functionally to build relationships and rapport amongst highly technical and non-technical co-workers and clients.
• Highly organized with excellent communication skills.

• Ability to implement and analyze technical and security solutions.
• Assist with onsite build-out of client infrastructures which would include deploying desktops, laptops, and network equipment, including consulting with end users to determine hardware, software or system specifications.
• Assist with cloud and infrastructure assessments with the ability to make recommendations to enhance our service offering and add value to clients.
• Continuously improve process and efficiencies of implementing and integrating new and existing systems and programs through automation or utilizing known toolsets.
• Execute technical work plans to meet project deadlines.
• Participate in research, design, documentation, and testing of new and existing systems and programs to add value to client business objectives.
• Provide technical support for clients while in project.
• Work with Project Managers and provide project updates on a consistent basis to various stakeholders about progress.
• cross-train, upskill, coach, and mentor interns.
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• Attend client-facing meetings.