Jr. Network Technician - Bilingual (English/Korean) at Woongjin, Inc

Austin, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

15 Jul, 26

Salary

31.0

Posted On

16 Apr, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Network monitoring, Troubleshooting, VLANs, Subnetting, IP addresses, Ethernet cables, Fiber optic cables, SSH, Telnet, Traceroute, Optical transceivers, Switches, Word, Excel, Power Point, Visio

Industry

Staffing and Recruiting

Description

Company Description For More Open Positions Visit us at: http://recruiting.woongjininc.com/ Our Mission WOONGJIN, Inc. is a rapidly growing team who provides a range of unique, exceptional, and enhanced services to our clients. We have a strong moral code that includes the service of goodness without expectations of reward. We are motivated by the sense of responsibility and servant leadership. Benefits Medical Insurance Vision Insurance Dental Insurance 401(k) Paid Sick hours Job Description Proactive network monitoring and first level of support to network incidents for night shift. Proactively work with Network Engineers and Cable Technicians on network incident prevention and service restoration. Basic troubleshooting, escalation to network team within SLA, keeping up with communication until resolution. Network equipment configuration, and replacement of faulty network equipment under Network Team’s guidance. Participate as a buddy check for network engineers during night change windows. Provide occasional extended hours support during high projects season, and during site maintenance day. Respond to incidents within SLA. Follow SOPs, create reports as requested, update management systems, and effectively communicate with team members and management. Creation of daily pass down report. Qualifications High School diploma or equivalent required. 3+ years of Network Help Desk or Network Technician experience Cisco Certified Technician (CCT) certification or Cisco Certified Network Associate (CCNA) or Comp TIA A+ certification. Some experience with VLANs, Subnetting, IP addresses, Ethernet cables, fiber optic cables, SSH, telnet, traceroute, optical transceivers, hubs, switches. Due to required SLA, must live within 1 hour from north Austin, TX. Proficient in Word, Excel, Power Point, Visio. Ability to work well within a team and mentoring other network technicians. Strong sense of responsibility. Able to occasionally lift equipment up to 40lb. Able to occasionally wear a complete cleanroom smock inside an electronic semiconductor facility. Preferred qualifications: CCNA certification or 3 years of experience in a network technician role. Associate’s degree or higher. Experience with switch configuration, IP subnetting, network troubleshooting Bilingual Korean Additional Information All your information will be kept confidential according to EEO guidelines. *** NO C2C *** Compensation: USD 28 - USD 31 - hourly

Responsibilities

The technician will perform proactive network monitoring, provide first-level support for incidents, and assist with service restoration during the night shift. They are also responsible for network equipment configuration, maintaining documentation, and communicating effectively with the network team.