EMPATICA

Empatica is a full-stack digital healthcare company and a pioneer in digital biomarker development and continuous patient monitoring driven by AI. Our platform consists of medical-grade smartwatches, software, and physiological and behavioral digital biomarkers. Together they enable the continuous remote monitoring of human health across a range of conditions, through clinical-quality digital measurements.
If you are looking to join a fast-paced growth environment and do meaningful work that can make a true impact in the world, then keep reading.

REQUIREMENTS

You are the ideal candidate if you:

• Have a Bachelorʼs or Masterʼs degree (or equivalent) in Biomedical Engineering, Pharmacy, or related field
• Are fluent in English
• Are an autonomous person with superb organizational skills, problem solving and attention to detail
• Are tech savvy and have the ability to quickly master new tools and platforms
• Have a passion for Empaticaʼs products and mission
• Have resilience, a get-things-done attitude, and an innate desire to do great work

As a Jr. Quality Assurance Specialist, you will have the opportunity to join Empatica’s Quality and Regulatory team in Milan.
This role will involve close collaboration across the entire company through supporting quality-specific activities, allowing you to gain a comprehensive understanding of our processes.

Within this position, your responsibilities will include:

• Keep up-to-date the existing document knowledge base used by our teams to provide information to customers and stakeholders.
• Prepare documentation related to audits.
• Support the team with CAPAs and Quality Events activities.
• Participate in process validation activities.
• Participate in documentation and investigation of customer complaints.
• Perform product inspections to specified requirements.
• Assist with monitoring and maintenance of the applicable procedures and instructions.
• Provide support for the supplier management program. Evaluate suppliers, monitor supplier quality issues, and coordinate failure investigations in a timely manner. Create reports on supplier performance.
• Collaborate with cross-functional teams to ensure smooth operations.
• Other duties as assigned.