Jr Solutions Engineer at Murphy AI

Barcelona, Catalonia, Spain -

Full Time

Start Date

Immediate

Expiry Date

01 Mar, 26

Salary

42000.0

Posted On

01 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Client Success Support, Technical Problem Solving, Cross-Functional Execution, Growth Support, Clear Communication, Problem-Solving Skills, Proactive, Curious, Technical Background, Basic Project Coordination

Industry

Financial Services

Description

Murphy AI is a next-generation debt collection platform powered by artificial intelligence, designed to optimize recovery rates while maintaining respectful and personalized communication. Our advanced automation streamlines the process of collecting overdue invoices for businesses, providing a seamless and effective solution. At Murphy AI, we’re tackling one of the toughest challenges in fintech: making debt recovery more efficient, autonomous and scalable. Our AI-powered agents adapt instantly, engaging with debtors across channels like voice, email and sms to maximize results while preserving trust. By combining advanced artificial intelligence with powerful automation, we’re setting a new standard for how businesses recover payments. As a fast-growing startup that has already made an impact within less than a year in the market, we are building a talented team to scale our operations and drive our vision forward 🌟 💼 About the Role As a Junior Solutions Engineer at Murphy, you will support the technical success of our clients by assisting in onboarding, configuration, troubleshooting, and documentation. You’ll learn to translate client goals into technical plans, collaborate with engineering and product, and deliver solutions with speed and clarity. This role is ideal for someone early in their technical career who wants to grow into a high-impact Solutions Engineer within a fast-moving AI startup. 📝 Responsibilities Client Success Support Assist in onboarding new clients and supporting their initial configuration. Translate simple business requirements into product configurations and basic workflows. Help maintain client documentation, guides, and internal notes. Build strong relationships with clients through clear communication. Technical Problem Solving Troubleshoot technical issues, escalating to senior engineers when needed. Analyze client usage data to identify simple issues or optimization opportunities. Learn to build and maintain solution designs and integration documentation. Cross-Functional Execution Coordinate with product, engineering, and operations on client requests. Keep stakeholders informed of progress on tasks and small projects. Ensure fast execution and a high bar for quality in daily operations. Growth Support Identify small upsell opportunities or usage improvements. Support GTM with research, notes, and technical details for client conversations. 📚 Requirements 1–2 years of experience in technical roles (internships, projects, or entry-level jobs count). Engineering, data, or technical background (junior level, internship, or equivalent experience). Strong foundational problem-solving skills and willingness to learn quickly. Clear communication and basic project coordination skills. Proactive, curious, and eager to understand how the product works. Fluent English, Spanish and other languages are a plus. Bonus: exposure to AI, fintech, or technical products (not required). This role involves occasional short trips to the UK and other European destinations to visit clients, so availability for travel is required. 🤝 What we offer 💰 Salary: €30.000–€42.000 gross/year 📈 Stock options: Because we all build Murphy together – you'll own a piece of what we’re creating. 🧩 Impact: Be part of our startup journey from day one, playing a key role in our growth and building something meaningful from the ground up. 📚 Learning: Continuous development through trainings, knowledge-sharing, and exposure to other top-tier startups in our ecosystem. 🍱 Healthy meals: No more boring tupperware – enjoy daily meals with Nora Foods. We cover 50% of each order! 💳 Cobee card: Flexible compensation for transport and restaurants, so you can make the most of your net salary. 🚴‍♂️ Ride into work: Forget traffic jams – hop on your Panot e-bike and cruise to the office! We cover 50% of your subscription. 🛜 Hybrid & Flexible: Our default setup is hybrid – 3 days a week at our office in Poblenou, surrounded by a thriving tech scene, and 2 days of remote work. But if there’s one thing that defines us, it’s flexibility: we trust you to organize your time and space in the way that helps you do your best work. 📚 Our Process We believe that hiring is a two-way street: while we get to know you, you also deserve the chance to understand who we are, how we work, and what makes Murphy AI special. Here’s what you can expect: 1️⃣ First Interview – Getting to Know You A conversation with a future teammate who’s excited to find a new colleague. We’ll talk about your story, what drives you, and what you’re looking for next—no trick questions, just a genuine exchange. 2️⃣ Second Interview – Deep Dive You’ll meet the Hiring Manager and potentially another team member. This is a more technical discussion where we explore your skills in detail, walk through real scenarios, and answer any questions you might have about the role. 3️⃣ Tech Assessment or Business Case A practical exercise to see how you approach challenges similar to those you’d tackle at Murphy. You’ll have time to reflect and showcase your thinking—no rush, no surprises. 4️⃣ Coffee at the Office with the Founders Finally, you’ll join us in our Barcelona office for a relaxed coffee with the founders and the Hiring Manager. It’s the perfect opportunity to experience our culture firsthand and meet more of the team who could soon be your colleagues. 👉 To learn more about how we hire and what to expect at every step, feel free to explore our Hiring Guide! 👉 We are committed to building a diverse, inclusive, and equitable workplace where everyone, regardless of background, identity, or experience, feels valued and empowered to thrive. We believe that different perspectives drive innovation and success, and we actively foster an environment where all voices are heard and respected.

Responsibilities

Support the technical success of clients by assisting in onboarding, configuration, troubleshooting, and documentation. Build strong relationships with clients through clear communication and ensure fast execution in daily operations.