JRSS NOC Technician III at LightGrid LLC

Scott Air Force Base, Illinois, United States -

Full Time

Start Date

Immediate

Expiry Date

11 Jun, 26

Salary

0.0

Posted On

13 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Network Operations, MPLS, JRSS Infrastructure, Failover, Network Availability, Alarm Monitoring, Change Management, Incident Management, Routers, Switches, Routing Protocols, VPN Technologies, Firewalls, Sec+, Secret Clearance, 24/7 Operation

Industry

Defense & Space

Description

Description LightGrid is looking for a JRSS NOc Tech III to work at Scott Air Force Base. Must have a Sec+ Certification and Active SECRET Clearance. Must also be willing to work rotating shifts. Primary Responsibilities Responsible for performing and training team on the following duties: Execute network operations to include analysis of customer traffic across the MPLS and JRSS infrastructure. Perform real-time customer failover to restore services during scheduled and unscheduled outages and maintenance actions. Work directly with supported customers and peers to ensure maximum network availability to minimize or eliminate mission and operational impact. Proactively monitor network alarms across platform specific network management tools. Perform a variety of change management tasks which include hardware replacement, software configurations, and ASI management. Utilize incident management applications to document all aspects of reported outages/degradations, isolations, escalations, and resolutions during the lifecycle of a service impacting network incident. Assess and identify resolutions to various network incidents and/or deficiencies leveraging knowledge in one or more of following: routers, switches, routing protocols, MPLS, VPN technologies, IDS/IPS, proxies, packet capture, network taps, load balancing, firewalls, out-of-band management. Requirements Basic Qualifications Requires High school and 2-4 years of experience. Must have DoD-8570 IAT Level 2 baseline certification (Security+ CE, or equivalent) at start date. Ability to work in a 24/7 operation. Experience with one or more of the following: alarm surveillance, fault management, LAN maintenance, performance management. Expertise in one or more of the following: routers, switches, routing protocols, CISCO, Juniper, MPLS. General understanding of network topologies. Must have an active DoD Secret security clearance. Preferred Qualifications Tech control facility or cyber transport experience Circuit actions and vendor experience IP architecture experience Telco NOC, inside or outside plant experience. Experience with MS Office suite, i.e. Outlook, Excel, Word, Access, PowerPoint, TEAMs Experience with one or more of the following: alarm surveillance, fault management, LAN maintenance, performance management, change management. Any additional certifications to include: CCNA, JNCIA-Junos, F5 Networks Certified Technical Specialist, ITILv4.

Responsibilities

The technician is responsible for executing network operations, including analyzing customer traffic across the MPLS and JRSS infrastructure, and performing real-time customer failover to restore services during outages. They will also proactively monitor network alarms and perform various change management tasks like hardware replacement and software configurations.