THE OPPORTUNITY

We are looking for a motivated and customer focused Junior Access Analyst to join our technology team. You’ll support the Access team by playing a crucial role in managing our starters and leavers process as well as tracking assets and conducting audits. This is a great opportunity to begin your career in IT.
If you are highly motivated, with a passion for delivering outstanding service then this is the role for you!
This role will be based in our Swindon office.

KEY ACCOUNTABILITIES:

• Conduct weekly desk & meeting room checks ensuring IT equipment is working as expected
• Accountable for stock levels of IT equipment and maintaining the Access database
• Creation of accounts for starters, leavers, movers
• Support the team with software & hardware audits
• Manage the leavers process to ensure that all IT equipment is returned
• Conduct new starters welcome calls supporting them to log on to the system and answer queries
• Follow the ticket best practice guide making sure tickets and requests are regularly updated

Please refer the Job description for details