We are hiring a Junior AppOps Technician, Application Development!
Reporting To: Senior Manager
Full-Time/Part- Time: Full-time
Posting Date: September 8, 2025
Closing Date: September 21, 2025
Hours of Work: 8:30 a.m. – 5:00 p.m.
Grade: 6.4
Office Location: Toronto, ON Great location! Steps away from the main public transit station

THE REQUIREMENTS NEEDED:

• Post-secondary education in Computer Science or Information Technology
• Programming experience in SQL and C#
• Knowledge of relational databases and MS SQL server
• Windows Server experience
• Ability to learn fast from internal and external resource
• Able to identify problem, collect information and resolve issue with minimum guidance
• Abe to identify and report incident from issue with guidance
• Good analytical and problem-solving skills
• Excellent communication skills
• Ability to work in a team environment
• Ability to effectively prioritize and execute tasks
• Ability to work independently and in a team environment
• Knowledge of application monitoring and ticket system operations
• Knowledge of support and operation practice, concepts, technology and tool stacks

EDUCATION:

• Post-secondary education in Computer Science or Information Technology

• Work within a cross-functional team
• Monitor, maintain and restore service for applications to ensure service level agreements are met
• Support existing systems and assist in root cause analysis and resolution
• Analyze and complete ad-hoc report requests
• Document and communicate assigned work and issue
• Report and coordinate incident with minimum guideline
• Help to develop the knowledge assets required for application support and operation
• Support after business hour and weekend IT related activities on rotational basis. (ex: production deployment, server patching and disaster recovery exercises)
• Provide after business hour on-call support on rotational basis