Requirements

Key Responsibilities2. Facility Services & Contractor Management3. Employee Welfare & Engagement4. Health, Safety & Environmental Compliance5. Transportation Management6. Procurement & Supply Chain Coordination7. Financial & Contract Administration8. Reporting & Administration9. Events & Internal CoordinationRequired Skills & CompetenciesMinimum Qualifications & Experience

• Residential & Facility Operations
• Ensure all site residents are provided with clean, safe and hygienic housing and residential facilities
• Support the efficient, cost-effective operation and continuous improvement of residential buildings, facilities, amenities and equipment
• Ensure residential facilities maintain satisfactory living standards in line with company standards and reputation
• Ensure adherence to established residential rules, procedures and policies
• Ensure residential administration staff understand and implement applicable procedures
• Maintain and update relevant records for all residents
• Identify areas of concern and coordinate appropriate corrective actions with relevant departments
• Promote harmony and positive co-existence among the resident population
• Monitor the performance of facility contractors and ensure services are delivered according to agreed schedules, quality standards and requirements
• Assist in managing facility contracts and monitor compliance with agreed SLAs and KPIs
• Monitor service quality, delivery and cost effectiveness
• Coordinate and monitor services including:
  • Catering facilities
  • Office layout and structure
  • Janitorial and cleaning services
  • Hygiene and pest control
  • Uniform and laundry facilities
  • Landscaping
  • Transportation
  • Sports and gymnasium facilities
  • Events and recreational services
• Ensure laundry services provided to residents and employees meet established standards for quality, delivery and cost
• Follow up on contractor performance issues and support corrective actions where required
• Contribute to the development and implementation of sports, recreational, leisure and entertainment activities
• Promote the use of available residential amenities and recreational areas by employees
• Support and coordinate company sports festivals, events and other employee engagement activities
• Introduce and support initiatives that enhance employee welfare and residential living standards
• Encourage residents to actively use online suggestion and feedback mechanisms
• Review resident suggestions and identify opportunities for improvement
• Encourage residents to use online hazard-reporting systems and contribute to a stronger safety and awareness culture
•