SKILLS & QUALIFICATIONS

Desirable:
· Confidence in working independently
· An interest in AV, sound, and lighting, with some hands-on experience (professional or personal) being an advantage.
· A willingness to learn and grow into working independently and solving technical challenges.
· Curiosity to understand 100V and low-impedance sound systems.
· An eagerness to learn how audio and DMX signal chains work.
· Any exposure to analogue or HDBaseT video systems would beneficial.
· Full UK driver’s license

THE ROLE

Spotlight Sound are looking for a Junior AV Engineer to join our Service & Install team. This is a hands-on role where you’ll be fault-finding, servicing, and installing AV, sound, and lighting systems. We need someone who, will be confident working independently on-site, can problem-solve on the spot, and takes pride in delivering great work. The Junior AV Engineer will report to the Senior Service Engineer

RESPONSIBILITIES AND DUTIES

Keeping Customers Happy
· Diagnosing and fixing issues with AV, sound, and lighting systems on-site.
· Giving clear, practical advice to clients on how to use and maintain their systems.
· Representing Spotlight Sound professionally, with friendly and confident communication.
Working With the Team
· Advising on any parts or equipment needed to complete jobs efficiently.
· Keeping in touch with the office and warehouse team for scheduling and updates.
Making a Commercial Impact
· Being a great ambassador for Spotlight Sound by delivering high-quality service and customer satisfaction.
· Identifying opportunities for upgrades or improvements and passing them on to the team.

CORE RESPONSIBILITIES AND DAILY TASKS

On-Site Work & Service Calls
· Troubleshooting and resolving technical issues efficiently.
· Installing, testing, and commissioning audio, lighting, and video systems in different environments.
· Ensuring cables, system setups, and equipment is neat, safe, and up to a high standard
· Making independent decisions on-site to solve problems and get the job done.
· Completing service reports and updating job tickets after each visit.
Travel & Site Locations
· Hours are 08:00-16:00 with expectation that the Engineer is on site ready to start at 08:00, this does not include the travel time. Where jobs are significant distance away the Director will take this into consideration. The Engineer is expected to ensure time is fully utilised with any downtime being spent at the warehouse or on the next job as needed.
· The role involves daily travel, covering sites across the region. Current outer limits are London, Norwich, and Peterborough, but work will take place anywhere in between – this is not definitive and may change as needed
Warehouse & Van Maintenance
· Keeping company vans stocked and clean, so they’re ready for the next job.
· Organising tools, cables, and spare parts to minimise downtime and avoid unnecessary second visits.
· Helping out in the warehouse with inventory checks and equipment maintenance when needed.