Junior Business Analyst opportunity in Collingwood | Excellent Culture to be a part of

Your new company

Join a growing, values-led organisation based in Collingwood that is continuing to improve the way its systems, processes and teams work together. You'll be joining a collaborative, down-to-earth environment where people are encouraged to ask questions, share ideas and get involved in the business.

With a relaxed and social culture, this is a great opportunity for an early-career Business Analyst who wants broad exposure, plenty of stakeholder interaction and the chance to develop their BA skill set.

Your new role

As a Junior Business Analyst, you'll work across the organisation to support business-wide change, process improvements and system initiatives. You'll engage with stakeholders at all levels, helping understand how processes currently work, where the challenges sit and how they can be improved.

You will:

• Facilitate discussions and workshops with stakeholders to understand business needs and priorities.
• Map current and future-state processes, identifying gaps, pain points, dependencies and improvement opportunities.
• Gather and document requirements, user stories and acceptance criteria.
• Help align stakeholders, priorities and processes across different areas of the business.
• Coordinate actions, dependencies and priorities to keep work progressing.
• Support UAT and business change activities.
• Write test scripts and test cases and undertake hands-on functional and regression testing.
• Document issues and defects and work closely with technical teams through resolution.
• Maintain clear process documentation, workflows and supporting materials.
• Support the successful rollout and adoption of system and process changes.

What you'll need to succeed

We are looking for someone relatively early in their BA career who is curious, organised and confident dealing with people across the business.

Ideally, you'll bring:

• Around 1-2 years' experience in Business Analysis, UAT/testing, systems implementation/support or process analysis.
• Strong stakeholder engagement skills and the confidence to work with people at different levels.
• Experience gathering requirements and documenting business processes.
• An understanding of process mapping, user stories and acceptance criteria.
• The confidence to facilitate conversations or workshops and ask the right questions.
• Strong organisational skills with the ability to manage competing priorities, actions and dependencies.
• A willingness to be hands-on with testing, including writing test cases/scripts and supporting UAT.
• Excellent attention to detail and clear written and verbal communication.

You don't need to know everything from day one. Curiosity, initiative and a genuine willingness to understand how the business works will be just as important as technical BA experience.

What you'll get in return

This is an excellent opportunity to build your career as a Business Analyst while gaining broad exposure across systems, processes, testing and business change.

You'll enjoy:

• Salary up to $80k base
• Collingwood office location
• 3-4 days per week in the office
• A relaxed, fun and collaborative working culture
• Plenty of social activities and opportunities to connect with the wider business
• Exposure to business-wide change and improvement initiatives
• The opportunity to develop across BA, process improvement, change and testing rather than being boxed into one area
• A hands-on role where you can see the impact of the work you are doing

What you need to do now

If this sounds like an exciting opportunity for you, Apply Now or reach out to Charul Budhiraja at ••••@hays.com.au for a confidential discussion.