• Document As-Is and To-Be business processes, support workshops, and capture key process activities, roles, systems, business rules, risks, controls and improvement opportunities. 
• Elicit, document and maintain business and functional requirements, ensuring traceability through solution design, vendor decisions and testing. 
• Support vendor-led Discovery and fit-gap analysis, including requirements clarification and review of proposed solutions. 
• Support data cleansing, mapping, validation and migration, including maintaining relevant project documentation and registers. 
• Prepare and support UAT, including test scenarios, test execution, defect tracking and validation against business requirements. 
• Support business readiness and Go-Live, maintaining approved process documentation and using approved Microsoft/AI tools to assist analysis and documentation. 

About you: 

You will ideally bring: 

• Experience in administration, project support, process improvement, systems implementation, reporting or business analysis. 
• Strong analytical and problem-solving skills, with the ability to interpret data and identify improvement opportunities. 
• Advanced Microsoft Excel and data-handling skills. 
• Excellent written communication skills, with the ability to clearly document processes, requirements and recommendations. 
• Ability to distinguish between current-state issues, business requirements and proposed solutions. 
• Strong attention to detail and organisation, with confidence engaging stakeholders and learning new systems and business processes. 
• A proactive approach to learning new systems and business processes. 
• Experience with ERP systems, Microsoft Dynamics 365 Business Central, Finance processes, Visio/Miro, Power BI, UAT, data migration or Microsoft Copilot will be highly regarded but is not essential.