REQUIREMENTS:

• Excellent communication and interpersonal skills.
• Enthusiastic, confident, and customer-focused.
• Organised with strong attention to detail.
• Ability to work in a fast-paced, target-driven environment.
• Previous call centre, customer service, or sales experience is a plus but not essential.

ROLE OVERVIEW:

As a Junior Call Centre Advisor, you will be the first point of contact for potential and existing clients. You will support the sales and marketing teams by providing excellent customer service, handling inquiries, and promoting our marketing solutions. This role is perfect for someone looking to start a career in marketing and sales within a fast-paced environment.

KEY RESPONSIBILITIES:

• Handle inbound and outbound calls to potential and existing clients.
• Provide information about marketing campaigns, services, and promotions.
• Answer customer inquiries and resolve issues in a professional and timely manner.
• Maintain accurate records of calls, interactions, and client feedback.
• Support the sales team by identifying potential opportunities and leads.
• Collaborate with team members to meet daily and weekly targets.
• Contribute to improving processes and client satisfaction.