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Junior Change Coordinator at Encora
, , Singapore -
Full Time

Start Date

Immediate

Expiry Date

20 Jul, 26

Salary

0.0

Posted On

21 Apr, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Change Management, ITIL, Risk Assessment, Change Advisory Board, CAB, Service Improvement, Trend Analysis, Incident Management, Compliance, Policy Development, IT Governance

Industry

IT Services and IT Consulting

Description
Change Coordinator Important Information Location: Singapore 6-12 months contract Job Summary We’re looking for an experienced IT Change Coordinator to own and govern our Change Management process end-to-end. You will ensure all IT changes are assessed, approved, and implemented with minimal risk to production environments while driving continuous service improvement. Skills : Manage and oversee the entire Change Management lifecycle, ensuring compliance with ITIL standards and organizational policies. Review, approve, or reject changes within specified SLA timelines based on quality and risk assessments. Lead and facilitate Change Advisory Board (CAB) and Emergency CAB meetings. Conduct thorough impact assessments and develop risk mitigation plans for all proposed changes, aiming for post-change incident rates below 5%. Develop, implement, and update Change Management policies and standards, driving at least one service improvement initiative quarterly. Deliver detailed monthly Change Management trend analysis reports with actionable insights. About Encora Encora is a global company that offers Software and Digital Engineering solutions. Our practices include Cloud Services, Product Engineering & Application Modernization, Data & Analytics, Digital Experience & Design Services, DevSecOps, Cybersecurity, Quality Engineering, AI & LLM Engineering, among others. At Encora, we hire professionals based solely on their skills and do not discriminate based on age, disability, religion, gender, sexual orientation, socioeconomic status, or nationality.
Responsibilities
The Change Coordinator will own and govern the end-to-end Change Management process to ensure minimal risk to production environments. Responsibilities include facilitating Change Advisory Board meetings and delivering detailed trend analysis reports.