Junior Collections Agent at Cartrack

Makati, Metro Manila, Philippines -

Full Time

Start Date

Immediate

Expiry Date

26 Feb, 26

Salary

0.0

Posted On

28 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Collections, Accounts Receivable, Customer Service, Dispute Resolution, Billing, Communication, Problem Solving, Time Management, Analytical Skills, Organization, Attention to Detail, Negotiation, Credit Management, Financial Management, Standard Procedures, Team Collaboration

Industry

Software Development

Description

We are a world-leading smart mobility SaaS company with over 2,000,000 subscribers across 23 countries, and we are looking for a Junior Collections Agent to join our team. Our teams are collaborative, vibrant, fast-growing, and all team members are empowered with the freedom to influence our business with ideas that drive innovation and efficiency. Job Responsibilities Organize work list to prioritize by outstanding receivables, risk levels, pay history, and overall customer value Analyze accounts receivable information to determine priority. Reconcile transactions and accounts Resolve any dispute cases to a mutual satisfactory end between customers and the company Monitoring of collection status and regularly obtaining and updating the information related to the collection Responsible for overdue account management and overdue collection through telephone calls and emails Resolves customer billing problems in a timely manner to expedite cash flow and minimize accounts receivable delinquency. This includes issuance of credit memos, documentation support, and other account adjustments as deemed necessary and appropriate Collects outstanding accounts receivables through assertive but polite direct telephone contact with customers Follow up payment of past due invoices and obtain details of payments from customers Requirements Graduate of any Accounting / Business Admin / Financial Management courses or related courses Efficient with good skills in implementing standard procedures Must have a minimum of 1 year of experience in collections handling delinquent accounts or AR/ Finance Working Conditions Schedule: Day Shift Setup: 100% Onsite Office Location: Century Diamond Tower, Poblacion, Makati City Ready to make an impact? Be part of a collaborative, vibrant, and fast-growing global team where your ideas drive innovation and efficiency. Apply now and help us shape the future of smart mobility!

Responsibilities

The Junior Collections Agent will organize work lists to prioritize outstanding receivables and analyze accounts receivable information. They will also manage overdue accounts through communication with customers and resolve billing problems to expedite cash flow.