ABOUT THE TEAM:

Capco Managed Services team partners with financial institutions to provide scalable solutions for our clients to run their operations effectively and efficiently, while in parallel, delivering strategic and transformative advisory services. Our value-added solutions enabled by AI and Automation are flexible and adaptable based on each client’s strategic objectives, products and services offered, as well as delivery channels. Our services and solutions are core agnostic and easily integrated. We supplement internal processes and talent with our diverse subject matter expertise and years of experience in the financial services industry. With a proven track record spanning 25+ years, our team is adept in delivering sustainable results, implementing quality control into all programs, adhering to strict SLAs, aligning delivery incentive with our clients, and delivering continuous improvement and value beyond cost efficiency.

• Manage: policy updates/edits/releases, posting and archiving, managing the policy database, managing disclosure requests, and posting compliance memos
• Evaluate and monitor transactional activity to assess potential suspicious activity (e.g., money laundering)
• Perform transaction monitoring alert reviews and sanctions hit reviews to be able to identify when activity requires further investigation
• Interpret and implement client operating policies regarding financial data
• Identify data anomalies and red flags for money laundering, terrorist financing, fraud, and sanctions violations, and escalate for second level review
• Research, draft, and file Suspicious Activity Report (SAR) to enforcement networks, and document decisions not to file a SAR – exercising independent judgment and discretion while handling sensitive cases
• Execute account maintenance updates and process client lifecycle related reports
• Ensure client vetting data and document processing comply with regulations, guidelines, standards, and policies for all new accounts