Junior Computer Support Technician at Leidos

Reston, Virginia, United States -

Full Time

Start Date

Immediate

Expiry Date

28 Mar, 26

Salary

94000.0

Posted On

28 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Windows Server Administration, Active Directory, RDP, Windows Troubleshooting, Help Desk Support, Network Monitoring, Configuration Management, Technical Solutions, Incident Remediation, COTS/GOTS Systems, Documentation Management, Problem Solving, Communication Skills, Analytical Skills, Team Player, Proactive Leadership

Industry

Defense and Space Manufacturing

Description

The Leidos Security and Engineering Programs (SEP) is seeking a Computer Support Analyst for the Center for Information Systems Security (CISS) program. This is a unique role which offers opportunities for growth in different areas (networking, system administration, etc.) for motivated individuals. This position requires the ability to work flexible hours in support of the NOC in Chantilly, VA. Work Schedule is as follows: Friday: 10PM-10:30AM Saturday: 10PM-10:30AM Monday: 2PM-10:30PM Tuesday: 2PM-10:30PM Primary Responsibilities 1) Performs the integration of new COTS/GOTS systems (network equipment, servers, workstations, etc) into the production environment, responsible for ensuring mission readiness. 2) Manages change controls for documentation within a configuration management database (CMDB) and performs corrective action on any discrepancies or findings. 3) Develops technical solutions and resolves complex user, computer, server, network, appliance, and application issues. Independently and consistently records, manages, and updates these solutions in a knowledge database and ticketing system. 4) Reviews data from a DoD Network Monitoring System. Reviews historical data and proactively audits systems to ensure they meet program requirements. Assesses risks and remediates incidents. 5) Once trained on the program specific equipment, the candidate will be relied on as an expert in their AOR, and will be expected to analyze issues, make remediation recommendations to management, and subsequently carry out those remediation processes. Basic Qualifications • Bachelor’s degree with 2 - 4+ years’ prior relevant experience. Or Master’s with 2 years’ prior relevant experience. A High School diploma with an additional 2 years’ relevant experience may be considered in lieu of a degree. • Interim Top-Secret clearance is required with ability to obtain a Final Top Secret. • Experienced with one or more of the following Windows Server administration tools: WSUS, Group Policy, Active Directory, RDP, etc. • Windows 10/11 and Windows Server 2022 troubleshooting. • GOTS/COTS application, installation, configuration, and troubleshooting. • Industrial computer and Dell systems installation, configuration, and troubleshooting. • Tier 2 Help Desk support with some Tier 3 support (75% and 25% respectively). • The candidate should be a proactive leader and team player with strong communication, management, analytical, and problem solving skills; proven ability to thrive in environments that constantly embraces new technology. MUST be proactive and able to work independently. Preferred Qualifications • Lifecycle management experience (PC Imaging & Disposition). • Working knowledge of Network Monitoring tools such as OpManager, Solarwinds, PRTG. • Workstation and Server RAID understanding. • Experience with virtualization. • Infrastructure equipment troubleshooting such as Tripplite or Eaton UPS’, Fiber and/or Ethernet installation/termination, and electronic testing and metering equipment. • Ticket tracking system experience (i.e. Remedy, ServiceNOW, SharePoint). • Prior experience in a Network Operations Center environment or Tier 2/3 Helpdesk. • Cisco, Palo Alto and/or Juniper Tier 1 troubleshooting experience. • Experience with CMD/Terminal/PowerShell • Experience with RHEL Come break things (in a good way). Then build them smarter. We're the tech company everyone calls when things get weird. We don’t wear capes (they’re a safety hazard), but we do solve high-stakes problems with code, caffeine, and a healthy disregard for “how it’s always been done.” Original Posting: December 4, 2025 For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above. Pay Range: Pay Range $52,000.00 - $94,000.00 The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law. Leidos Leidos is a Fortune 500® innovation company rapidly addressing the world's most vexing challenges in national security and health. The company's global workforce of 47,000 collaborates to create smarter technology solutions for customers in heavily regulated industries. Headquartered in Reston, Virginia, Leidos reported annual revenue of approximately $15.4 billion for the fiscal year ended December 29, 2023. For more information visit www.Leidos.com. Pay and Benefits Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available here. Securing Your Data Leidos will never ask you to provide payment-related information at any part of the employment application process. And Leidos will communicate with you only through emails that are sent from a Leidos.com email address. If you receive an email purporting to be from Leidos that asks for payment-related information or any other personal information, please report the email to spam.leidos@leidos.com. Commitment and Diversity All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.

Responsibilities

The Junior Computer Support Technician will integrate new systems into the production environment and manage change controls within a configuration management database. They will also develop technical solutions and resolve complex issues while maintaining documentation in a knowledge database.