Junior Conversational AI Engineer (Voice Bots) at AUTO1 Group

Tirana, Central Albania, Albania -

Full Time

Start Date

Immediate

Expiry Date

26 Apr, 26

Salary

0.0

Posted On

26 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Programming Logic, JavaScript, TypeScript, CLI Tools, REST APIs, JSON, Problem Solving, Conversational AI, Telephony Tools, Twilio, Parloa, Fluent English, Additional Languages, Proactive, Curious, Technical Improvements

Industry

technology;Information and Internet

Description

Company Description Founded in 2012, AUTO1 Group is now Europe’s leading car trading platform. As an independent multi-brand platform, AUTO1 Group is aimed primarily at the used car trade and offers over 60,000 professional partners the opportunity to access a diversified portfolio of more than 30,000 vehicles. By connecting buyers and sellers through technology the company enables dealers and consumers to trade seamlessly throughout Europe. For more information please visit www.auto1-group.com What we offer Work in a dynamically developing international company in the automotive industry A regular employment contract with a highly competitive fixed salary Openness to the implementation of new ideas to improve the company's operation Friendly working atmosphere in a team focused on cooperation Excellent professional development opportunities in a dynamic environment Job Description Role: Design and configure conversational voice bot flows using Parloa, starting with rule-based automation and evolving into more complex logic. Learn to manage and update Twilio IVR setups to ensure smooth call routing and a good user experience. Support the migration of existing voice bots to Parloa AMP and contribute to technical and architecture improvements. Troubleshoot production issues, fix logic errors in voice flows, and monitor performance to improve automation results. Work closely with product owners and linguists to implement translations, document voice flows, and ensure a consistent bot tone. Qualifications Skills: Strong understanding of basic programming logic, including variables, if/else conditions, and loops, with preference for JavaScript or TypeScript. Comfortable using CLI tools and having a basic understanding of how REST APIs and JSON work. Able to break down complex problems into clear logical steps and explain processes in a structured way. Motivated to learn and work with conversational AI and telephony tools such as Twilio and Parloa. Fluent in English, with additional languages considered a strong plus. Curious, proactive, and eager to grow in a fast-paced, technology-driven environment. Additional Information The place of work will be at: Dritan Hoxha – Kompleksi e-88, Laprake, Tirana The shifts provide a total of 40 hours per week, from Monday to Friday 09:00-18:00. If you think you are the right candidate you can send your CV Contact : 355675039121 Compensation: EUR0 - EUR0 - hourly

Responsibilities

The role involves designing and configuring conversational voice bot flows and managing Twilio IVR setups. Additionally, the engineer will troubleshoot production issues and work closely with product owners and linguists.