EXCITING OPPORTUNITY: JOIN OUR TEAM AS A JUNIOR CREDIT CONTROLLER!

Are you ready to take your career to the next level? We’re on the lookout for a dynamic and enthusiastic Junior Credit Controller to join our thriving team, working 40 hours per week from 9-5 at our vibrant Banbury site in Oxfordshire.
Why This Role is Exciting: As a Junior Credit Controller at DCS Group, you’ll be at the heart of our operations, playing a pivotal role in maintaining our financial health and driving business success. Your day-to-day responsibilities will include:
Credit Control & Debt Collection - Monitor and manage overdue accounts, follow up with customers to ensure timely payments. Issue payment reminders and assist with the collection process through calls and emails.
Dispute Resolution - Investigate and resolve any payment disputes or discrepancies in coordination with senior credit controllers, customers, and other departments.
Collaboration - Work closely with other members of the finance, sales and commercial teams to streamline processes and dispute resolution.
Customer Relations - Build and maintain positive relationships with customers while ensuring adherence to payment terms. Handle customer inquiries professionally, aiming for a win-win outcome
Customer Account Management - Maintain up-to-date records of customer accounts, track outstanding balances, and handle basic queries regarding invoices and payments.

EXPERIENCE/COMPETENCIES REQUIRED:

• Strong communication skills, both written and verbal, with the ability to interact effectively with customers and internal teams.
• Excellent organisational and time-management abilities.
• Detail-oriented with a high level of accuracy in handling financial data.
• Basic understanding of credit control practices and debt management.
• Proficiency in Microsoft Office Suite (Excel, Word, Outlook)
• Ability to work independently and as part of a team.
• Problem-solving skills and the ability to handle challenging situations.
  Experience of using Sage accountancy software and databases would be advantageous, but not essential.

Please refer the Job description for details