Junior Credit Risk Reporting Analyst
Job Title: Junior Credit Risk Reporting Analyst
Location: Chandlers Ford / Hybrid
Salary: £29,592 per annum
Hours: Monday – Friday 40 hours per week
Established in 2003, Utilita is the UK’s first – and still only - energy company created to help customers use less energy, by giving them better control via digital technology. We are a pioneer in smart technology, that empowers households to use and waste less energy, which is good for our customers pockets and the planet.
We are looking for a Junior Credit Reporting Analyst to join our Recoveries team here at Utilita and play a key role in delivering insight-driven reporting that shapes our debt strategy.

WHO ARE WE LOOKING FOR?

We’re looking for someone with strong Excel and SQL skills, excellent attention to detail, and a clear, concise communication style. You’ll be organised, eager to learn, and comfortable working with both technical data and non-technical stakeholders, Proactively identifies challenges and pursues effective solutions. Previous experience with tools such as Power BI or Tableau and an understanding of credit risk or debt-related concepts would be a bonus.
Our employees, just like our customers come from all walks of life, and we’re fuelled in championing diversity, inspiring an inclusive culture, and enabling an environment where you can be your authentic self.

ABOUT US

Founded in 2003, Utilita Energy was created to challenge the Big 6 energy suppliers by empowering everyone with a fair and flexible service that’s good for the pocket and planet.
Since then, we’ve made it our mission to put fairness first – supporting those who need it most and treating everyone equally by listening to what our customers and staff need. Plus, as the first supplier to kick start Britain’s smart meter revolution, our belief in smart technology means that we’re always evolving and looking for ways to improve our services through innovation.
Utilita are also striving for sustainability, having committed to an ambitious target to become a Net Zero business by 2030, we’ll continue to drive transformational changes while educating everyone that we can all have a big impact by making small changes.
Our core values are powerful, yet simple: Fairness, Smart and Sustainability!

You’ll support our Credit Risk and Collections teams by producing accurate, timely reports and performing foundational data analysis. Your work will help drive smarter decisions and improve customer outcomes.

Day to day you will:

• Prepare and maintain scheduled reporting for Credit Risk and Collections teams
• Support the enhancement of management information to monitor collections performance and customer behaviour
• Conduct foundational data analysis to identify trends in arrears and repayment outcomes
• Assist the Senior Analyst in building and automating reporting processes
• Help gather and document reporting requirements from operational teams
• Develop knowledge of key performance indicators across customer segments
• Collaborate with stakeholders to ensure outputs are clear, relevant, and accessible to non-technical audiences
• Respond to ad hoc data requests and support wider project delivery as needed