REQUIREMENTS:

• Excellent communication and interpersonal skills.
• Strong organisational skills with attention to detail.
• Ability to multitask and work in a fast-paced environment.
• A positive, proactive attitude and willingness to learn.

IF YOU’RE READY TO START YOUR CAREER IN CUSTOMER SERVICE AND MARKETING, APPLY NOW AND HELP US DELIVER EXCEPTIONAL EXPERIENCES FOR OUR CLIENTS!

Job Type: Full-time
Pay: From £30,000.00 per year

Benefits:

• Additional leave
• Bereavement leave
• Company events
• Employee mentoring programme
• Enhanced maternity leave
• Enhanced paternity leave
• Free parking
• On-site parking
• Sabbatical
• Sick pay

Work Location: In perso

ROLE OVERVIEW:

As a Junior Customer Service Coordinator, you will support our customer service team in managing client interactions, ensuring high-quality service, and helping coordinate day-to-day operations. This is an excellent opportunity for someone looking to start their career in customer service within a marketing environment.

KEY RESPONSIBILITIES:

• Serve as a first point of contact for client inquiries via phone, email, and chat.
• Support the customer service team in coordinating schedules, campaigns, and client follow-ups.
• Maintain accurate records of client interactions and feedback.
• Assist in resolving client issues promptly and professionally.
• Collaborate with internal teams to ensure smooth delivery of marketing campaigns.
• Help implement processes to improve client satisfaction and operational efficiency.