Junior Customer Success Manager (m/w/d) at Infotree Global Solutions

, , Germany -

Full Time

Start Date

Immediate

Expiry Date

17 Mar, 26

Salary

0.0

Posted On

17 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Success, Customer Engagement, Digital Technologies, Design Workflows, Digital Trends, Relationship Building, Customer-Centric Mindset, Organizational Skills, Collaboration, English Proficiency, German Proficiency

Industry

Staffing and Recruiting

Description

About the Client Our client is a global technology organization that develops innovative digital and creative solutions used by leading brands around the world. The company supports businesses in their digital transformation by combining technology, creativity, and data. A strong focus is placed on developing early-career talent, offering an environment where learning, collaboration, and long-term professional growth are part of everyday work. Junior Customer Success Manager – Central Europe Responsibilities Supporting customers throughout their digital journey across the Central Europe region Building and maintaining customer relationships in close cooperation with senior team members Understanding customer challenges, requirements, adoption levels, and organizational structures Translating customer needs into tailored technology and solution recommendations Participating in customer workshops, workflow assessments, and solution demonstrations Helping customers maximize the value and business impact of implemented solutions Collaborating with sales teams to identify growth and expansion opportunities Supporting regular customer meetings, reporting on progress and key performance metrics Raising customer awareness of product updates, events, and industry initiatives Working closely with cross-functional teams in a global, matrix organization What You Need to Succeed Interest in customer success, customer engagement, or digital technologies Basic understanding of design workflows and current digital trends Ability to build relationships with both end users and decision makers A customer-centric, responsive, and proactive mindset Strong organizational skills and the ability to manage multiple tasks in parallel Willingness to learn, grow, and take ownership of personal and professional development Ability to collaborate effectively with cross-functional and international teams Business-level proficiency in English and German, both written and spoken What You Can Expect A strong onboarding program and continuous learning supported by structured training and mentorship Access to world-class digital and creative tools used by industry professionals globally An inclusive, collaborative culture that values creativity, diversity, and new ideas Opportunities to work with international customers and global cross-functional teams Clear development paths and support in building a long-term career in Customer Success A workplace that encourages innovation, curiosity, and pushing creative boundaries This position offers a unique opportunity to grow within a globally recognized technology environment and make a real impact on how customers succeed in their digital transformation journey.

Responsibilities

The Junior Customer Success Manager will support customers throughout their digital journey and build and maintain customer relationships. They will also help customers maximize the value of implemented solutions and collaborate with sales teams to identify growth opportunities.