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Junior Customer Support Specialist at FP Markets

Victoria, Victoria, Australia -

Full Time

Start Date

Immediate

Expiry Date

05 Jan, 27

Salary

50000.0

Posted On

07 Oct, 26

Experience

4 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Yes

Skills

Industry

Financial Services & Insurance

Description

Responsibilities:Provide answers to customers by identifying problems and assisting with incoming queries by telephone, email and live chat
Educating clients on how to use the Company's website and trading platforms
Communicating with clients regarding the company's products and services via telephone, email and live chat
Assisting other departments
Candidate Profile:Computer literacy with excellent working knowledge of Microsoft Office applications
Knowledge and experience in FX, CFD industry will be considered advantageous
A team player with excellent communication skills
Fluency in English is essential
Knowledge of additional language will be an advantage but not essential
Ability to work on public holidays
Our offer:Welcoming, young and multicultural team with approachable leadership
Ability to contribute to dynamic business at a growth phase
High level of autonomy, support of ideas and putting your expertise into the best practices for the company
Continuous personal development, training budget, growth with the company and opportunity to learn from industry leaders
Competitive remuneration, regular salary reviews and performance-based incentive schemes
Vibrant company life: from team activities to global celebrations
Free access to multiple sports and wellness facilities across the country
A day off on your Birthday

Responsibilities