Junior Danish Speaking Customer Advisor (on-site) at Eco Plus Solutions AB

Copenhagen, Capital Region of Denmark, Denmark -

Full Time

Start Date

Immediate

Expiry Date

27 Jun, 26

Salary

22500.0

Posted On

29 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Danish Fluency, English Proficiency, Customer Support, Billing Inquiries, Technical Setup, Consultative Service, Relationship Building, Professional Outlook, Enthusiastic Learner, Problem Solving

Industry

Business Consulting and Services

Description

Are you ready to jumpstart your professional journey in a high-energy, social workplace? We are seeking motivated Junior Customer Advisors to join our dedicated team in central Copenhagen. This is a strictly on-site position in a modern office, perfectly suited for those who thrive on face-to-face collaboration and a vibrant corporate culture. You will represent a premier Scandinavian home entertainment brand in an entry-level role designed to build your skills within a global business structure. The Role: A Human-Centric Approach As a Junior Advisor, you are the face of the brand. You will be the primary point of contact for Danish-speaking customers, helping them navigate their TV and streaming services while ensuring they get the most out of their subscriptions. No previous office experience? No problem. We provide comprehensive training from day one—all we require is a positive attitude and a genuine desire to help people. Your Daily Responsibilities: Direct Support: Resolve inquiries regarding subscriptions, billing, and basic technical setups. Consultative Service: Identify ways to enhance the viewer's experience by recommending relevant service upgrades or packages. Relationship Building: Deliver friendly, professional service that makes every customer feel valued. Collaborative Spirit: Work closely with mentors and teammates in a fast-paced environment that fosters mutual support. Who You Are We value potential and mindset over a long resume. This role is an ideal career launchpad if you meet the following criteria: Linguistic Skills: Native or fluent proficiency in Danish (written and spoken) as your primary work language. English Proficiency: A solid command of English (B2 level) for using internal systems and collaborating with international colleagues. Local Residency: You currently live in the Copenhagen area and prefer an on-site environment with direct coaching. Driven Personality: You are an enthusiastic learner with a "can-do" spirit and a professional outlook. Long-term Vision: You are looking for a stable professional path with room for growth. What We Offer Stability: A permanent employment contract starting from day one. Competitive Pay: A monthly base salary of 22,500 DKK plus performance-based bonuses. Expert Onboarding: Full paid training covering product knowledge, communication, and sales logic. Prime Location: A 100% on-site role in a centrally located, modern office—perfect for networking and socializing. Career Advancement: Clear internal promotion tracks into Senior, Coaching, or Management roles. Set Schedule: A 40-hour work week on a rotating shift basis: Mon–Fri: 09:00 – 19:00 Sat–Sun: 10:00 – 16:00 Ready to Apply? Taking the first step is easy! We've ditched the long forms and complex questionnaires. Simply submit your CV and a brief note explaining why you're the right fit for our Copenhagen team.

Responsibilities

The Junior Advisor will serve as the primary point of contact for Danish-speaking customers, resolving inquiries related to subscriptions, billing, and basic technical setups for TV and streaming services. Additionally, they will consultatively identify opportunities to enhance the viewer experience by recommending relevant service upgrades or packages.