Junior Desktop Analyst - Secaucus, NJ at Capgemini
New Jersey, New Jersey, USA -
Full Time


Start Date

Immediate

Expiry Date

08 Nov, 25

Salary

77765.0

Posted On

09 Aug, 25

Experience

7 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Commission, Electrical Work, Servicenow, Disabilities, Availability, Training Programs, Participation, Security, Communication Skills, Cfi, It, Cmdb, Reporting

Industry

Information Technology/IT

Description

QUALIFICATIONS:

  • A minimum of 5–7 years of relevant industry experience is required
  • Certifications in Any of the two- Corning Fiber Installation (CFI), Panduit, CommScope SYSTIMAX, CompTIA A+, and TIA-942.
  • Experience with ServiceNow, CMDB, and DCIM systems.
  • Familiarity with low-voltage electrical work and applicable licensing.
  • Strong organizational, writing and communication skills.
  • Ability to work independently and in a team across multiple locations.

ADDITIONAL REQUIREMENTS:

  • Participation in internal training programs covering security, safety, and reporting procedures.
  • Documentation Management
  • Data Center/Site Audit experience, if any.

ENGINEERING, ALL FUELED BY ITS MARKET LEADING CAPABILITIES IN AI, GENERATIVE AI, CLOUD AND DATA, COMBINED WITH ITS DEEP INDUSTRY EXPERTISE AND PARTNER ECOSYSTEM. THE GROUP REPORTED 2024 GLOBAL REVENUES OF €22.1 BILLION.

Get the future you want | www.capgemini.com

Responsibilities

KEY RESPONSIBILITIES:

  • Installation & Addition
  • Receive, inventory, and tag incoming hardware.
  • Transport and install equipment per rack and power assignments.
  • Install copper and fiber jumpers and route cables to minimize airflow interference.
  • Update ServiceNow CMDB and DCIM systems.
  • Perform fiber optic splicing and install rack blanking panels.
  • Move & Relocate
  • De-install and re-install equipment and cabling.
  • Pack and transport equipment locally or cross-country.
  • Update inventory systems and notify remote teams with tracking info.
  • Decommissioning
  • Safely remove and pack equipment.
  • Complete administrative updates in CMDB and DCIM systems.
  • E-Waste Management
  • Prepare decommissioned equipment for disposal.
  • Secure and document HDDs for shredding.
  • Submit and manage e-waste requests and vendor coordination.
  • Remote Hands Support
  • Perform Level 1 tasks such as power cycling, component swaps, cable tracing, and basic troubleshooting.
  • Assist with visual verification, labeling, and inventorying.
  • Support tape management and Telco circuit testing.
  • Coordination & Process Management
  • Coordinate staffing and workflow across sites.
  • Maintain inventory of consumables and tools.
  • Provide monthly inventory reports and improvement recommendations.
  • Structured Cabling Maintenance
  • Install, maintain, and de-install copper and fiber infrastructure.
  • Update documentation and panel schedules.
  • Support shipping and receiving logistics.
  • Site-Specific Support
  • Participate in on-call rotations and after-hours maintenance.
  • Coordinate with colocation providers where applicable.
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