JUNIOR DIGITAL OPERATIONS ASSISTANT – GROWING TECH FRANCHISE

About Us: We’re a rapidly expanding tech franchise at the forefront of the electronics buy-sell-trade industry. With new stores and digital platforms launching across the country, we’re building the systems that power growth at scale. Our team is passionate about innovation, consistency, and execution — and we’re looking for motivated talent to join us.
The Role: As a Junior Digital Operations Assistant, you’ll help roll out updates, setup accounts, configure accounts, and maintain alignment across multiple online platforms. You don’t need to be an expert yet — just resourceful, eager to learn, and detail-oriented. We’re looking for a high-energy, multi-tasker, “get it done” type of person who thrives in a fast-moving environment.

BASIC SKILLS (REQUIRED):

• Strong attention to detail and organizational skills.
• Must be a fast and accurate typer.
• Comfortable navigating multiple online platforms, quickly and efficiently.
• Quick learner with the ability to follow clear instructions.
• Reliable, self-motivated, and able to juggle multiple tasks at once.

NICE-TO-HAVE SKILLS (PREFERRED):

• Understanding of HTML and CSS.
• Understanding of JavaScript fundamentals.
• Experience with spreadsheets (Google Sheets) for tracking updates.
• Previous exposure to the tech stacks above, e-commerce tools, and/or digital marketing platforms.
  Hourly: $25

• Apply updates and changes across accounts in platforms such as Shopify, Twilio, Google Drive, Google My Business, Google Merchant Center, and Google Ads, Apple Maps, our own proprietary software.
• Open support tickets and track until resolution with these big tech partners, revamp the process if needed to avoid further issues.
• Follow clear instructions to implement rollouts consistently and accurately.
• Track, document, and double-check completed changes.
• Flag discrepancies and collaborate with the team to keep all systems in sync.
• Continue to learn systems, processes, and roll out initiatives given by senior leadership.
• Support senior leadership in roll-out tasks, while giving feedback about current tasks and opportunities to optimize/automate.
• Create internal development tickets for issues, track them, test and close tickets with approval.
• Log and manage your progress in our software, create additional tasks, notifications and automations to keep ongoing tasks continually optimized.