WHO IS DOOR?

DOOR (formerly Latch) is unlocking the next era of Building Intelligence. We combine premium hardware, intuitive software, and automated operations into one seamless platform—helping multifamily properties run more efficiently, grow revenue, and deliver smarter, more connected living experiences. From smart access and in-unit automation to building-wide controls, DOOR empowers owners, operators, and property teams to reduce overhead, protect asset value, and stand out in a competitive market.
We believe smarter buildings make life simpler. At DOOR, you’ll help shape a future where buildings anticipate needs, operate effortlessly, and quietly improve life for everyone inside.

PREFERRED QUALIFICATIONS:

• Degree or certification in Electronics Technology, Electrical Engineering Technology, or a related field from a vocational or technical school.
• Experience in electronics testing, repairs, or technical support roles.
  DOOR understands that job requirements sometimes exclude people who identify with historically marginalized groups from applying to jobs for which they are qualified. Even if you don’t meet 100% of the requirements listed, or if you achieved these requirements through unconventional channels, we encourage you to apply.

WHAT IS REQUIRED (TRAVEL & PHYSICAL REQUIREMENTS)?

• This role will be in-person
• Must be able to lift up to 25 pounds at times

Technical Skills:

• Knowledge of electronics, troubleshooting, and basic repair techniques.
• Familiarity with firmware updates, device provisioning, and technical configurations is a plus.
• Proficiency with labeling and inventory management systems

WHAT IS THE PURPOSE OF THIS ROLE?

The Alarm/Access Control Electronics Technician at DOOR plays a critical role in ensuring the seamless functionality and deployment of our access control devices. This position ensures our customers experience efficient device operations by actively preparing new devices for installation and expertly managing the repair and refurbishment of returned units. As a key member of the Operations team, this role directly contributes to DOOR’s commitment to delivering exceptional customer experiences and maintaining the integrity of our innovative smart building solutions.

WHAT IS THE ROLE?

We’re looking for a detail-oriented and motivated Alarm/Access Control Electronics Technician to join our Operations team, you will work under the guidance of our Senior Solutions Engineer. This is an exciting opportunity to join a growing company and contribute to ensuring smooth and efficient device operations for our customers.

WHAT WILL YOU DO?

Device Activation and Preparation for Deployment:

• Activate and test new devices to ensure full functionality.
• Update firmware and provision devices to the correct property and access points.
• Ensure properties and devices are correctly configured in our system.
• Label devices and boxes with accurate location information to streamline the onsite

installation process.

• Partner with the Senior Solutions Engineer to ensure installers have everything they

need to execute flawlessly in the field.

Device Returns and Refurbishment (RMA):

• Receive and inspect returned devices for faults or damages.
• Assess devices for refurbishment or dismantling for spare parts.
• Perform necessary repairs and testing to prepare refurbished devices for redeployment.
• Maintain accurate records of all RMA activities and device statuses.

WHAT DO YOU BRING TO DOOR?

Technical Skills:

• Knowledge of electronics, troubleshooting, and basic repair techniques.
• Familiarity with firmware updates, device provisioning, and technical configurations is a plus.
• Proficiency with labeling and inventory management systems.

Attention to Detail:

• Meticulous in following processes and documenting activities.
• Ability to maintain accuracy in configuring and labeling devices.

Team-Oriented:

• Strong communication skills and ability to collaborate with team members.
• Commitment to supporting the larger goal of delivering exceptional customer experiences.