Junior Evaluation Quality Manager at AUTO1 Group

Tirana, Central Albania, Albania -

Full Time

Start Date

Immediate

Expiry Date

20 Jul, 26

Salary

0.0

Posted On

21 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Operational optimization, Policy compliance, Conflict resolution, Stakeholder management, Reporting, Data analysis, Google Sheets, Gmail, Communication, Attention to detail, Problem-solving, Decision-making

Industry

technology;Information and Internet

Description

Company Description Company Description Founded in 2012, AUTO1 Group is now Europe’s leading car trading platform. As an independent multi-brand platform, AUTO1 Group is aimed primarily at the used car trade and offers over 60,000 professional partners the opportunity to access a diversified portfolio of more than 30,000 vehicles. By connecting buyers and sellers through technology the company enables dealers and consumers to trade seamlessly throughout Europe. For more information please visit www.auto1-group.com Job Description Join our team to oversee and optimize our vehicle return process. You will troubleshoot operational blockers with local teams, validate incoming cases for policy compliance, and proactively expedite delayed claims alongside cross-functional stakeholders. As a key decision-maker, you will review and authorize full refund requests. Additionally, you will maintain vital reporting documents and distribute weekly performance updates. We are seeking a proactive problem-solver to drive efficient operations! Responsibilities: Maintain and optimize the vehicle return process to ensure smooth operations. Identify operational blockers and proactively collaborate with local teams to implement effective solutions. Review and validate incoming cases for accuracy and policy compliance. Proactively follow up with cross-functional stakeholders to expedite delayed cases and ensure timely resolutions. Act as the primary decision-maker for reviewing and authorizing full refund requests. Send weekly reports & maintain reporting documents Qualifications Qualifications: Ability to communicate in English. German or other languages is a bonus. Professionalism, precision, reliability and high attention to detail, ability to think independently Very good written and verbal communication skills, with a proven ability to engage and influence cross-functional stakeholders. Good PC skills, G-Mail, Google sheets Quality focused mentality. Additional Information The place of work will be at the headquarters of AUTO1 Albania, Rruga Dritan Hoxha, Laprake and the shifts provide a total of 40 hours per week, from Monday to Friday. If you think you are the right candidate please apply by uploading your CV. Email: [email protected] Phone Number: +355 69 877 6239

Responsibilities

The role involves overseeing and optimizing the vehicle return process while troubleshooting operational blockers with local teams. You will also act as a primary decision-maker for refund requests and maintain performance reporting documentation.