ABOUT US:

Advanced Systems Group, LLC enables creativity through better technology and operations for media creatives and content owners. From acquisition to delivery, on-premises or in the cloud, ASG ensures our clients’ success through tailored solutions. One of North America’s largest Media and Entertainment Technology and Operations suppliers, we provide engineering services, physical and cloud integration, training, support, and managed services.
Our Managed Services division delivers customised operations and services for all phases of media production, including creative and engineering. Founded in 1997, ASG has teams based in Northern California, Los Angeles, the New York Tri-State Area, the Southeastern US, the Rocky Mountain Region, and London, UK.

SUMMARY:

The technician should have a broad audio visual skill set and have experience operating and supporting video conferencing platforms, digital audio mixers, wireless microphone management, hardware video switchers and lighting consoles. In addition to equipment operation, technicians will be required to effectively communicate with presenters and interact with event stakeholders. Technicians will also be expected to undertake day-to-day administrative tasks as well as documenting audiovisual systems, creating user-guides, and updating computer resources and hardware.

KNOWLEDGE, SKILLS AND ABILITIES:

• Good knowledge of audio and video signal flow
• Experience working in live events or broadcast environments
• Effective communicator with the ability to work within a team and converse with internal and external speakers at an executive level
• Able to be flexible with crew role to suit individual event requirements
• Experience using GSuite
• Proficient in both macOS and Microsoft Windows operating systems

MINIMUM QUALIFICATIONS:

• 1+ years of technical production experience in a live event or corporate environment
• 1+ years of customer support experience in a technical environment Key Software and Equipment

Audio;

• SSL Audio
• Shure Axient Wireless Microphones
• Clearcomm

Video;

• Video Conferencing and Event Platforms

  Google Meet Zoom Quicklink StreamShark (Internal streaming platform)

• Ross Ultrix & Carbonite

• Disguise Media Server
• Analog Way

• Operating virtual event platforms based on technical ROS requirements
• Proficient in the use of Keynote, Google Slides and PowerPoint
• Live video source switching between pre-recorded material and live presenters
• Onboarding and management of remote presenter end-points
• Troubleshooting audio, video, lighting and streaming issues
• Setting up redundancy and backup systems in line with contingency workflow protocol
• Quality control of creative assets before events
• Configuring and organising creative presentation assets
• Clear, consistent and professional communication
• Great customer service skills. Coordination of internal and external VIP presenters before, during, and after the event
• Diligent event documentation on centralised ticketing system (Jira) with event details, customer communications and creative assets.
• Writing documentation and user guides for AV systems and processes
• Operation of PTZ cameras
• Operation of the lighting control system
• Live audio mixing and signal on hardware audio mixers
• Inventory Management and quality control of portable audio-visual equipment
• Other duties as required