Junior Fraud Investigator (Evenings) at Shakepay
Remote, British Columbia, Canada -
Full Time


Start Date

Immediate

Expiry Date

18 Oct, 25

Salary

0.0

Posted On

19 Jul, 25

Experience

1 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Good communication skills

Industry

Financial Services

Description

At Shakepay, we’re on a mission to usher in the Bitcoin golden age. We’re reimagining financial services to give every Canadian their fair shake.
Our culture is built around doing work that matters, winning as a team, and celebrating success. If you’re the kind of person who values growth, shipping fast, and sharing your ideas openly with a group of like-minded people, come and build with us!

ABOUT SHAKEPAY

Since 2015, we’ve been building the Shakepay app to make buying and earning bitcoin fast, easy, and secure. In 2022, we launched the Shakepay Card, allowing shakers to earn bitcoin rewards when they shop. Today, more than one million Canadians use Shakepay to grow their bitcoin savings and take control of their financial future.
We’re regulated across all Canadian provinces and territories, and backed by renowned venture capitalists with a funding of $44M. We have a passionate, loyal, and growing community, and we’re looking for people who want to help us build something truly special.

Responsibilities
  • Investigations


    • Assists in the collection of evidence, documentation, and information to support fraud incidents, fraud cause submissions, documentation for law enforcement, etc

    • Learn to document and preserve case decisions and actions based on fraud risk, supported by facts and evidence
    • Investigate cases from select fraud queues such as rule blocks, internal fraud alerts, external partner alerts, fraud monitoring systems, with supervision and guidance from tenured fraud investigators
    • Comfortable with using internal systems and fraud tools to arrive at an accurate decision
    • Assist in assigned ad-hoc fraud projects, under the supervision of more senior team members
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