LOXAM Rental is looking for an enthusiastic and motivated Junior Hire Controller to join our team!
In this role, you will be the first point of contact for our customers. Your mission is to provide outstanding service by advising clients on the most suitable equipment rental solutions for their needs. You will also coordinate the associated administrative tasks to ensure smooth and efficient operations.

Main Duties

• Answering all incoming calls from customers
• Serving customers at the hire counter
• Dealing with the transport deliveries and collections
• Processing of all paperwork generated during the day including filing of all paperwork
• Monitoring all emails and responding to emails
• Maintaining and building customer relations, to include calling customers and logging of calls on the tools provided
• Keep the tool shelves in the hire area constantly stocked
• Monitor cash drawer
• Dealing with any customer account queries
• This role will also involve liaising with our accounts team to reconcile customer queries.

Job Type: Full-time

Schedule:

• Monday to Friday

Work Location: In person
Application deadline: 10/06/202

• Answering all incoming calls from customers
• Serving customers at the hire counter
• Dealing with the transport deliveries and collections
• Processing of all paperwork generated during the day including filing of all paperwork
• Monitoring all emails and responding to emails
• Maintaining and building customer relations, to include calling customers and logging of calls on the tools provided
• Keep the tool shelves in the hire area constantly stocked
• Monitor cash drawer
• Dealing with any customer account queries
• This role will also involve liaising with our accounts team to reconcile customer queries