Customer Solutions and Innovation (CSI) is a DHL’s cross divisional commercial and innovation unit. We are responsible for managing DHL’s largest and most strategically important customers. In a very competitive market, CSI work with our Business Units colleagues and provide value beyond what the customers expect, building stronger ties with Customer key decision makers. We focus on understanding our customer business and industry challenges and applying proven DHL solutions.
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We are looking for a Junior HR Executive/Analyst as part of the high-performing team, responsible for the provision of high-quality HR services to the appointed stakeholder groups.

ROLE PURPOSE

Reporting to the Business HR Senior Director, you will be part of the high performing team, responsible for the provision of high quality end-to-end HR services to the appointed stakeholder groups, in this case, the Regional Office (RO) stakeholders.

YOUR TASKS

• Full spectrum of HR functions (recruitment, onboarding, HR advisory, employee relations, exit management, HR operations).
• Responsible for daily operational tasks such as onboarding support, work passes applications/ renewals/ cancellations, maintenance of employee p-files, training records and grants management, annual performance cycle tasks, off-boarding arrangements etc.
• Manage HR outsourcing partnerships with HR Shared Services and be the main point of contact relating to payroll, leave administration, employee data administration matters.
• Drive high quality recruitment (both permanent and internship positions) in a fast-paced environment.
• Communicate and advise employees on HR guidelines and policies. This may come in form of one-to-one communication or group presentation sessions.
• Support in various projects and events. (internal and external).
• Act as a main point of contact with DHL benefits vendors including Insurance and Flex Benefits vendors on claims submission and resolve issues that are being escalated to Business HR.
• Drive completion of mandatory e-learning modules and annual performance cycle tasks.
• Undertake any HR projects as assigned from time-to-time.

To be successful in this role, ideally you would have:

• Diploma in Human Resources, Business or equivalent preferred
• Preferably with 2 years or more relevant HR experience
• Open to work with all levels of stakeholder groups
• Team-player, proactive and possess a positive work attitude
• Demonstrate good spoken and written communication skills
• Proficient in Microsoft Excel, Word and IT Savv