SKILLS & EXPERIENCE

Essential:

• Strong attention to detail and ability to work with large datasets.
• Prior experience with Hubspot.
• Excellent organizational and time-management skills.
• Confident with Excel/Google Sheets for data handling.

• Strong communication skills for supporting and training Hubspot users and non-technical people within the business.Experience with workflow automation or reporting dashboards.

Desirable (Nice to Have):

• Exposure to sales/marketing processes or enablement functions.
• Degree or certification in data analytics, business, or IT

ABOUT THE ROLE

We are looking for a proactive and detail-oriented Junior Hubspot CR Manager to support the management and optimization of our Customer Relationship Management (CRM) system, Hubspot. This role is part-time (3 days per week) and will work closely with our CR Manager to ensure data quality, improve processes, and provide support to users across Enrolments, Marketing, and other teams.
This is an exciting opportunity for someone with strong analytical skills and an interest in CRM systems, data management, and sales enablement to grow within a dynamic, scaling business.

KEY RESPONSIBILITIES

• CRM Operations & Support
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• Assist with day-to-day CRM tasks, including data entry, updates, and user account management.

• Provide first-line support to users, troubleshooting issues and escalating where necessary.
• Document processes, create user guides, and help onboard new Hubspot users.
• Data Management & Quality
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• Maintain data hygiene, ensuring records are accurate, complete, and compliant.

• Run regular checks to identify duplicates, inconsistencies, or gaps in data.
• Support reporting and dashboard updates to provide business insights.
• System Improvements & Testing
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• Assist with testing new features, workflows, and integrations before deployment.

• Gather feedback from Hubspot users and suggest improvements to processes.
• Support the CR Manager in implementing new tools, automations, and enhancements.