Junior IS Support & Training Specialist with security clearance at WLG

Münster, North Rhine-Westphalia, Germany -

Full Time

Start Date

Immediate

Expiry Date

19 Apr, 26

Salary

0.0

Posted On

19 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

IT Architecture, Adult Education, CIS Training, Technical Support, Process Management, Communication Skills, Pedagogical Skills, Microsoft Office Suite, ITIL Foundation, ITSM Tool Training, MS SharePoint, Change Management, Incident Management, Problem Management, German Language Proficiency, NATO Knowledge

Industry

Financial Services

Description

Would you like to join the leading international intergovernmental organization? As a Junior Information Systems (IS) Support & Training Specialist within the multinational 1(German/Netherlands) Corps, you will play a pivotal role in strengthening digital operational capabilities. You will be responsible for empowering staff through effective training and providing critical support for CIS (Communications and Information Systems) infrastructure. Working in a dynamic, bilingual NATO environment at the headquarters in Münster, you will ensure military and civilian personnel can effectively leverage technology for mission success. This role is a unique blend of technical support, adult education, and process management within a high-security defense context. Responsibilities: Plan and provide CIS training for members of 1GNC staff and subordinate units on IKM tolls and informations systems, processes and procedures. Assist in supporting and sustaining current CIS infrastructure of 1GNC Peacetime Locations (PTL) ICCW staff branches, subordinate units, external national and international agencies and contractors. Advice 1GNC Staff ICCW DOS on measures to control and improve the technical information flow within 1GNC including user support and training on applications. Support Change, Incident and Problem Management Process within 1GNC PTL. Essential Qualifications & Experience: Proven experience in IT-architecture Proven experience in adult education. Experience with and courses completed for TT+ Functional Administrator. Certificate in ITIL Foundation. Experience with and courses completed for ITSM Tool Training (for example Service Now). Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint). Experience with and courses completed for MS SharePoint Functional Administrator. Strong communication and pedagogical skills. Advanced English skills Nice to have: Knowledge of strategic and tactical communication networks (esp. NLD, DEU and NATO) is preferred. Working experience in military divisional or corps environment is preferred. Education in computer science or electronics is preferred. NATO C4ISR Technology Orientation (ETOC Course ID: CCC-SM-22206) is preferred. NATO Networking Infrastructure (ETOC Course ID: CCC-DC-32237) is preferred. Digital Communication (JADL113) (ETOC Course ID: CCC-DC-22276) is preferred. MS SharePoint Functional Administrator (ETOC Course ID: CCC-ET-32337) is preferred. TT+ Functional Administrator (ETOC Course ID: CCC-ET-42352) is preferred. Proficiency in the German language is preferred. If you've read the description and feel this role is a great match, we'd love to hear from you! Click "Apply for this job" to be directed to a brief questionnaire. It should only take a few moments to complete, and we'll be in touch promptly if your experience aligns with our needs.

Responsibilities

The Junior IS Support & Training Specialist will plan and provide training for CIS systems and support the current CIS infrastructure. They will also advise on improving technical information flow and support change, incident, and problem management processes.