KEY SKILLS & REQUIREMENTS:

• Basic understanding of computer hardware, operating systems, and networks
• Familiarity with Windows OS, Microsoft 365, and Active Directory
• Strong problem-solving skills and attention to detail
• Good communication and interpersonal skills
• Ability to prioritise and manage tasks effectively
• Willingness to learn and take on new challenges
• Relevant qualification or certification (e.g., CompTIA A+, ITIL, or similar) is a plus

ABOUT THE ROLE:

We are seeking a proactive and detail-oriented Junior IT Admin to join our growing IT team. This entry-level role is ideal for someone with a passion for technology who is looking to build a career in IT support and infrastructure management.
You will assist in maintaining the company’s IT systems, providing technical support to users, and helping to ensure that all hardware, software, and networks run efficiently.

KEY RESPONSIBILITIES:

• Provide first-line support to internal users (in-person, email, or remote)
• Set up, configure, and maintain laptops, desktops, and mobile devices
• Assist with onboarding and offboarding users (account setup, permissions, equipment)
• Support hardware repairs, software installations, and troubleshooting
• Monitor system performance and network connectivity
• Help maintain IT asset inventory and documentation
• Assist with updates, patches, and backups
• Work closely with the Head of IT and the IT team on larger infrastructure and security projects