Junior IT Specialist - TableCheck (Tokyo, In Office) at TableCheck

Tokyo, Tokyo, Japan -

Full Time

Start Date

Immediate

Expiry Date

12 Sep, 26

Salary

0.0

Posted On

14 Jun, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

MacOS, Windows, Google Workspace Administration, Python, Bash, PowerShell, English Communication, Japanese Communication, Automation, Identity Management, MDM Solutions, Network Administration, Security Best Practices, IT Asset Management, Technical Support, Documentation

Industry

Software Development

Description

Junior IT Specialist - TableCheck (Tokyo, In Office) This role is not eligible for relocation. We are only accepting candidates already based in Japan. Join Our Mission to Reimagine Hospitality At TableCheck, our tagline is "Dining Connected." We're on a mission to reimagine the future of hospitality by helping restaurants connect with their diners through our best-in-class tech solutions. As we continue to empower worldwide hospitality, we're seeking an IT Specialist to join our growing team and support our infrastructure needs. About the Role We're looking for a proactive Junior IT Specialist to join our Tokyo office in an in-office role. You'll be the backbone of our office IT operations, supporting our global team across multiple locations. You'll ensure our teams stay connected and productive while driving automation initiatives that scale with our growth. This role combines hands-on technical support with strategic process improvement, making it perfect for someone who loves solving problems and building efficient systems. Key Responsibilities Day-to-Day IT Operations - Provide technical support to our global team across multiple offices and remote locations - Travel to and support IT infrastructure at our offices in Asia and Europe as needed - Manage and maintain office IT infrastructure including workstations, networking equipment, and cloud services - Troubleshoot hardware and software issues with a focus on minimizing downtime - Administer user accounts and access permissions across various platforms (Google Workspace, Slack, AWS, etc.) - Ensure security best practices are followed across all systems and devices Automation & Process Improvement - Design and implement automated workflows for employee onboarding and offboarding - Create self-service tools and documentation to reduce repetitive support requests - Develop scripts and automation solutions to streamline IT processes - Build and maintain IT asset management systems - Collaborate with the SRE team to align office IT with our DevOps best practices Documentation & Communication - Create and maintain comprehensive IT documentation - Communicate technical concepts clearly to non-technical team members - Participate in async communication channels and keep stakeholders informed - Develop IT policies and procedures that support our flexible work environment What We're Looking For Required Qualifications - Strong knowledge of macOS and Windows environments - Experience with Google Workspace administration - Proficiency in at least one scripting language (Python, Bash, PowerShell) - Excellent written and verbal communication skills in English - Conversational Japanese language skills (helpful for communicating with local teams) - Problem-solving mindset with attention to detail Preferred Qualifications - Experience with automation tools (Zapier, Make, or similar) - Knowledge of identity management systems (Okta, OneLogin, etc.) - Familiarity with MDM solutions for device management - Understanding of network administration and security What We Offer Work Environment - Flexible hours with core hours of 11:00 AM - 3:00 PM JST - Async-first culture that values documentation and clear communication - Global team with colleagues across Asia and Europe Growth & Development - Opportunity to shape IT processes in a growing tech company - Access to learning resources and professional development - Exposure to cutting-edge restaurant technology and hospitality innovations - Collaboration with talented engineers and product teams Benefits - Competitive salary based on experience - Health insurance and wellness benefits - Paid time off in line with Japanese standards - Regular team gatherings and company events How to Apply If you're excited about empowering worldwide hospitality through technology and want to be part of a team that's changing the landscape of dining experiences, we'd love to hear from you! Please submit your application through our careers portal at careers.tablecheck.com, including: - Your resume/CV - A brief cover letter explaining why you're interested in TableCheck and this role - Examples of automation projects or process improvements you've implemented (if available) Our Hiring Process 1. Application Review - We'll review your application and get back to you within a week 2. Initial Interview - 30-minute video call with our HR team to discuss your background and interests 3. Technical Interview - Meet with the IT team to discuss your technical skills and problem-solving approach 4. Final Interview - Meet with the hiring manager to discuss culture fit and growth opportunities This role is not eligible for relocation. We are only accepting candidates already based in Japan. --- TableCheck is an equal opportunity employer committed to building a diverse and inclusive team. We welcome applications from candidates of all backgrounds and experiences.

Responsibilities

Provide technical support for global teams and manage office IT infrastructure across multiple locations. Design and implement automated workflows for onboarding, offboarding, and general IT process improvement.