POSITION OVERVIEW:

We are currently seeking a skilled and proactive IT Technician to provide on-site, day-to-day technical support at a primary school in Stanmore. This is a hands-on role focused on maintaining the smooth operation of IT systems, resolving technical issues, and supporting staff and students in their use of technology.
In addition to being embedded at the school, the successful candidate will also be part of AIT’s wider regional support team, offering opportunities to collaborate with colleagues and contribute to shared technical knowledge and solutions across the trust.

QUALIFICATIONS AND SKILLS:

• A diploma, associate degree, or equivalent qualification in IT, Computer Science, or a related field.
• At least 2 years of experience in a technical IT support role, ideally within a school or education setting.
• Strong troubleshooting skills across hardware, software, and networking environments.
• Experience with Windows OS, Microsoft Office 365, and commonly used school software.
• Basic knowledge of network protocols and services (e.g., TCP/IP, DHCP, DNS).
• Excellent communication and interpersonal skills, especially when supporting non-technical users.
• A proactive, customer-focused approach to problem-solving.
• Ability to work independently while being part of a wider support team.
• Relevant certifications (e.g., CompTIA A+, Network+, Microsoft certifications) are desirable.

JOIN ADVANCED IT SERVICES

If you are a committed IT professional looking for a school-based role with variety and the opportunity to contribute to a regional support network, we would love to hear from you. Apply now to join Advanced IT Services and help us empower education through dependable and responsive IT support.
Job Types: Full-time, Permanent
Pay: £26,000.00 per year

Benefits:

• Bereavement leave
• Company events
• Employee discount
• Life insurance
• On-site parking

Work Location: In person
Reference ID: AIT/AW/082

• Deliver on-site, first- and second-line IT support to staff and students at the primary school.
• Troubleshoot and resolve issues related to hardware, software, connectivity, and user access.
• Maintain IT equipment such as desktops, laptops, printers, projectors, and tablets.
• Support the installation and configuration of new devices and software applications.
• Carry out routine system maintenance, updates, and basic network troubleshooting.
• Assist with the setup and support of AV equipment for assemblies, events, and lessons.
• Record and document support tasks and resolutions to contribute to the service knowledge base.
• Collaborate with the regional AIT support team to escalate complex issues and ensure continuity of service.
• Assist in managing school IT assets, including inventory tracking and equipment lifecycle support.
• Promote and support the safe and effective use of technology within the school setting.