JUNIOR IT TECHNICIAN (ENTRY-LEVEL)

Location: Speldhurst, Tunbridge Wells, Kent (onsite) - remote location so own transport is required
Hours: Monday to Friday, 9:00 am – 5:30 pm
Salary: £12.21 per hour initially
Start Date: Immediate or flexible for the right candidate

OUR CLIENT

Our client is a small but growing Managed Service Provider (MSP) based in Speldhurst, providing tailored IT support and technology services to a range of clients. They are looking for a technically capable and motivated junior Technician to join them full-time. This role is ideal for someone who has recently completed a relevant college qualification and is keen to gain hands-on experience in a real-world setting.

REQUIREMENTS:

• Completed technical college qualification (e.g. Level 3 IT, BTEC, or equivalent in Computing/ICT).
• Practical experience through college projects, internships, or part-time roles.
• Working knowledge of Windows operating systems, Office 365, and networking fundamentals (IP, DNS, routers, switches).
• Familiarity with helpdesk or ticketing tools.
• Confident working independently and using initiative.
• Strong communication and organisational skills.
• Must be able to work onsite in Speldhurst, Monday to Friday.
• Must have your own transport to be able to commute to Speldhurst.

THE ROLE

You’ll be working onsite five days a week within a small, close-knit team. This is a practical, hands-on role that requires someone confident, resourceful, and ready to work independently. You won’t be hand-held, so being a self-starter with strong technical knowledge and problem-solving ability is essential.

KEY RESPONSIBILITIES:

• Provide first-line technical support to clients and internal users.
• Install, configure, and maintain hardware, software, and user accounts.
• Assist with monitoring, backups, and general IT maintenance.
• Troubleshoot network, printer, and software issues.
• Keep internal records and documentation up to date.